Issue Management Analyst
Tata Consultancy Services · Phoenix, AZ · 2 days ago
Sales$90k–$110k/yrFull-time
About the role
We are seeking an Incident Management Analyst with experience in Risk Management to oversee risk-related incidents, support policy lifecycle management, and maintain policy-to-control mapping. The role involves coordinating incident investigations, conducting impact assessments, tracking remediation activities, and ensuring alignment with organizational risk and compliance requirements.
Key Responsibilities
- Manage and track risk-related incidents through their lifecycle, from identification to closure
- Perform incident analysis, root cause assessments, and remediation tracking
- Support creation, review, and periodic updates of risk policies, standards, and procedures
- Maintain policy, control, and regulatory requirement mappings to ensure compliance coverage
- Collaborate with business, risk, compliance, and audit teams to assess risks and address control gaps
- Prepare risk and incident management reports, dashboards, and status updates for stakeholders
Required Experience
- 5+ years of experience in Risk Management, Operational Risk, GRC, Incident Management, or Compliance
- Strong understanding of risk frameworks, policy governance, and control management
- Experience with policy-to-control mapping, risk assessments, and regulatory compliance activities
- Excellent analytical, stakeholder management, and communication skills
- Experience with GRC tools and risk management platforms is preferred
Pay
$90,000-$110,000 a year