Isolation & Actuation Application Specialist

Sales & Technical Support

• Provide quotations for valves, actuators, and parts.
• Aid AM/AE teams in recommending best-fit solutions for customer applications.
• Transition won orders into the business system (IFS) and support order fulfillment.
• Source components through appropriate suppliers following correct pricing guidelines.
• Proactively resolve performance or delivery issues with suppliers.
• Process Improvement & Internal Collaboration
• Create and maintain standard price lists and quote tools for efficient turnaround.
• Document opportunities and competitive outcomes in Salesforce.
• Collaborate with I&AT Manager and team to help develop LMS content for training and development.

Customer & Supplier Communication

• Use effective communication (email, phone, CRM) to manage customer expectations.
• Escalate and expedite critical orders as needed.
• Build and maintain relationships with I&AT suppliers and partners.

Qualifications

• Education & Experience: Degree in technical field of study or equivalent industry experience. 2+ years of customer service or technical sales experience preferred. Experience in Power, Pulp & Paper, and Chemical industries is a plus.
• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience with Salesforce, IFS, or similar business systems.
• Performance Skills & Personal Attributes: Analytical Problem Solving, Effective Communication, Organization & Planning, Commitment to Task, Conflict Resolution, Creativity & Logical Thinking, Service-Oriented Team Player, Mechanically Inclined.