ISO Services - Account Manager (Jackson, MS)

About the role

The Account Manager is responsible for developing relationships with project stakeholders within the Ergon PCR & ISL business segments, finding opportunities to bid, positioning ISO Services to win the work, and ensuring we return value to Ergon by completing projects on time and on budget.

Responsibilities

• Adopt and promote our safety culture.
• Maintain the ISO Services organizational reputation in a positive light with customers and community.
• Promote and embody Ergon's core values: empowered services, purposeful growth, respectful relationships, selfless leadership.
• Consistently focus on customer relationships through frequent communication, problem-solving, and reporting during on-going projects.
• Attend job walks, site visits, safety meetings and other plant related meetings as needed.
• Discover and capture opportunities for ISO Services to add value to the Ergon PCR & ISL organizations.
• Drive competitive and thorough project estimation.
• Write and submit proposals.
• Responsible for overall performance of projects, including but not limited to:
• Manage the efficient use of resources (people, materials, owned equip, rented equip, subcontractors) on all projects.
• Cookordinate, plan, and manage schedules for subcontractors.
• Develop construction projects with architects and engineers.
• Manage tracking of construction progress and provide reports on progress, budget, and timeline to clients.
• Manage requests for information and change orders.
• Ensure all legal requirements, building and safety codes, safety inspections, city guidelines, and local and state regulations are met.
• Provide internal reporting and projections to management team and keep them fully informed on all aspects of project performance and customer relationships.
• Responsible for resolving delays, emergencies, non-conformances, and other problems that can arise.
• Ensure that projects are completed on time and within budget.
• Cookordinate closely with project managers, operations, HR, QC, Safety, and other regions as necessary.
• Promote our multi-craft culture with the goal of developing our people for more than one craft.

Requirements

• Bachelor's Degree (Construction Management / Engineering) with 5 years experience in industrial construction preferred OR in lieu of a degree: 10 years experience in industrial construction with minimum 4 years experience in a project management position.

Qualifications

• Strong technical written and verbal communication skills.
• Strong organizational skills, including the ability to work independently with minimal guidance and manage multiple tasks at once.
• Ability to interpret construction methods, contracts, and drawings.
• Extensive knowledge of all types of insulation systems that used in industrial / process plants.
• Strong leadership and personnel management skills.
• Strong time management skills.
• Basic Computer Skills (Word, Excel, Outlook, OneDrive, Teams, PowerPoint, Salesforce, Sage 100, Primavera).
• Availability to travel 50% of work schedule on average, and for extended durations when needed.
• Organizational awareness - understand organizational structure, decision making procedures, etc.

Skills

• Strong technical written and verbal communication skills.
• Strong organizational skills, including the ability to work independently with minimal guidance and manage multiple tasks at once.
• Ability to interpret construction methods, contracts, and drawings.
• Extensive knowledge of all types of insulation systems that used in industrial / process plants.
• Strong leadership and personnel management skills.
• Strong time management skills.
• Basic Computer Skills (Word, Excel, Outlook, OneDrive, Teams, PowerPoint, Salesforce, Sage 100, Primavera).

Benefits

All new hires are contingent on the passing of a background check and pre-employment drug screening.