Island Fin Poke

Summary/Objective The Counter team member has ultimate responsibility for providing the guest with remarkable service. The role has a strong hospitality element, ensuring that the restaurant delivers incredible food and remarkable guest service. Essential Functions/Responsibilities Of The Job Greets guest immediately with a warm welcoming greeting (eye contact, smile, and not the same to every person.)Provides new guest tour and tastingVisits guests and pre bus, provide drink refills, and dole whip samplesProvides a sincere farewell to each guestDemonstrates the ability to accurately describe all food and sauces (including ingredients)Committed to excellence and looks for ways to improve processesUses time efficiently and works in an organized mannerProvides proper portioningDisplays positive outlook and pleasant mannerAbility to accurately provide correct change to guests and operate POS system Additional Duties Of Shift Lead Ability to direct the work of co-workersAbility to accurately answer questions from co-workers and guestsAccurately counts drawer, drops deposit and completes mid/closing checklist Requirements, Education, Skills And Experience Previous restaurant experience preferredExcellent guest service skillsStrong communication skills, tact and diplomacySelf-motivation and ambitionEnthusiasm and the ability to learn quicklyGood organizational skillsBasic computer skills, input informationGood time management skillsEnergy and stamina, as well as resilienceAbility to work in a fast-paced, rapidly changing environmentAbility to work under time constraints and deadlinesResults-driven approach to workDecision-making and problem-solving skillsMust provide proof of eligibility to work in the United States Work Environment While performing the duties of this job, the team member is frequently exposed to loud noise, moving mechanical parts, sharp knives and vibrations. It is important to be willing to work until the job is completed, whatever time that may be. Physical Demands While performing the duties of this job, the team member is regularly required to stand for long periods of time and repeat the same movements. The team member may walk for long periods and use their hands to handle, control or feel objects, tools and controls. They must be able to bend, twist , lift, push, pull or carry heavy items up to 50 pounds. It is important to speak clearly and understand the speech of others. It may be necessary to use one or two hands to grasp, move, or assemble objects as well as use fingers to grasp, move or assemble very small objects. The team member will be required to be physically active for long periods without getting tired.