IS Support Analyst I

Pay

Compensation Salary Range: $26.84 - $37.12 per hour. The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range.

Responsibilities

Position Overview: Under general supervision, interfaces with computer and telecommunications system customers and provides capabilities, training, support services, technical support, and knowledge to facilitate customer (end-user) computing.

Required Qualifications

• High School Diploma or equivalent GED
• Two (2) years customer service in related role
• Proficient with Microsoft technologies and ability to troubleshoot
• Proficient with Network technologies and ability to troubleshoot
• Basic understanding of Active Directory
• Working knowledge of Windows systems monitoring and troubleshooting
• Understanding of TCP/IP, DHCP, DNS

Preferred Qualifications

• A+
• Network +
• MCP
• MTA
• Electronic Health Record software support experience
• Healthcare experience in related role

Overview

When it comes to quality, we're 5 Star! Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on – and answer to – the communities we serve. Community Memorial Hospital – Ventura has been awarded a prestigious five-star rating by the Centers for Medicare & Medicaid Services (CMS)! This achievement represents thousands of people going the extra mile every day for our patients, and we are the ONLY hospital in Ventura County to earn this distinction!

Benefits

• Competitive Pay
• Shift Differentials
• In-House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program Available 24/7 (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition programs
• Employee service recognition events
• Home, Retail, Travel & Entertainment Discounts
• National Hospital Week and National Nurses Week celebrations