IS Program Manager

About the role

The Department10015 Information Resources at Children’s National Hospital is seeking a Senior Project Manager to lead complex programs and initiatives. This role plays a pivotal part in orchestrating and managing strategic projects within the Information Services department.

Responsibilities

• Lead the end-to-end management of complex programs, including defining program scope, goals, deliverables, resources, and budget.
• Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals.
• Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations.
• Collaborate with cross-functional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives.
• Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department.
• Identify potential risks and issues within the program and develop strategies to address and mitigate them.
• Provide mentorship and guidance to junior project/program managers, fostering their growth and development.
• Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership.
• Support the evaluation and selection of external vendors, partners, and contractors when necessary.
• Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives.

Requirements

• Minimum Education: Bachelor's Degree in Information Technology, Computer Science, Business Management, or a related field.
• Preferred: Master's Degree in Information Technology, Computer Science, Business Management, or a related field.
• Minimum Work Experience: 5 years proven experience as a Senior Project Manager or related role in the IT or Healthcare industry, with a successful track record of delivering complex programs.

Skills and Knowledge

• Strong understanding of project and program management methodologies (Agile, Scrum, Waterfall, etc.) and tools (e.g., Jira, Microsoft Project, etc.).
• Excellent leadership and interpersonal skills, with the ability to lead and inspire cross-functional teams.
• Exceptional communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving capabilities, with a keen attention to detail.
• Able to manage multiple priorities in a fast-paced and dynamic environment.
• Proven experience in risk management and mitigation strategies.
• Experience with Healthcare IT project/program management is desirable.
• Demonstrated ability to build successful working relationships with external vendors or out-sourced professional services providers.
• Familiarity with Cerner Millennium, Epic, PeopleSoft/Fusion, and ServiceNow is desirable.

Benefits

The department fosters a collaborative, mission-driven environment where technology professionals have the opportunity to make a meaningful impact on the lives of children and families every day. Children’s National IT professionals are committed to innovation, continuous improvement, and service excellence while supporting one of the nation’s leading pediatric healthcare organizations.

Pay

The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy.

Schedule

Children’s National Hospital is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.