Irving Market - Perishables Rep - Part time

Responsibilities

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists them with selections
• Prepares, packages, and merchandises fresh product
• Slices, packages, labels, and rotates products
• Scans in items on Telxon for production
• Assists in technical areas as needed
• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Makes regular announcements related to freshly-produced items, and to increase sales
• Cleans and sanitizes display cases; properly operates / maintains equipment
• Complies with H-E-B food safety and sanitation standards
• Complies with departmental SOPs and store operating procedures

Department-Specific Responsibilities

• Aguas:
  • Peels, cuts, and chops fresh fruits and vegetables
  • Prepares fresh specialty drinks and food products specific to the Aguas department
• Floral:
  • Designs floral arrangements; provides a variety of fresh, quality products
  • Designs and executes merchandising programs
  • Tracks seasonal record when appropriate
• Market:
  • Cuts, trims, and prepares meat for service meat counter and self-service counter
  • Ensures proper product rotation and storage
  • Maintains coolers and freezers
  • Weighs, prices, and packages selections
  • Operates power meat prep and process equipment
• Produce:
  • Stocks and rotates product to ensure freshness
  • Assists floral department when needed
  • Communicates product knowledge to customers by explaining and providing samples
  • Cuts, wraps, and prices produce to be placed on sales floor
  • Maintains signing program
• Seafood:
  • Knowledgeable about various fish and shellfish
  • Weighs, prices, and packages selections
  • Maintains coolers and freezers

Qualifications

The candidate must be 18+ years old and have a HS Diploma or GED (or equivalent). The candidate must also complete Company Orientation and Safety Training.

Skills

• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands & Working Conditions

The candidate must be able to function in a fast-paced, retail environment and work with customers, staying attentive to their needs. The candidate must also be able to perform the following physical demands based on their department:

• Market:
  • Constantly reach at waist
  • Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
  • Frequently be exposed to wet, cold conditions
  • Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
  • Occasionally be exposed to hot conditions, ambient temperatures, loud noise
  • Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
• Seafood:
  • Constantly reach at waist
  • Frequently stand, walk, pivot, push / pull with arms, grasp
  • Frequently be exposed to wet, cold conditions
  • Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
  • Occasionally be exposed to hot conditions, ambient temperatures, loud noise
  • Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs

While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day. It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.