Ironwood Plastics Sales Manager

Leadership

• Manage sales department personnel issues, including hiring and training sales representatives (inside/outside sales).
• Lead by example and perform as a manner that ensures high morale and high performance.
• Inspire other employees to support company vision, mission, strategies, goals, and guiding principles.
• Responsible for the development of all personnel under their direct report.
• Communicate effectively to all departments.
• Maintain awareness of external and internal environment for development of new market segments in line with the technology and capability of Ironwood Plastics.
• Identify prospective customers that are in line with the capabilities and capacity focusing on existing and new market segments.
• Lead the development and implementation of sales strategies for targeted prospects.
• Ensure travel targets are developed and deployed within the sales group to support sales goals.
• Ensure positive exposure of the Company to new business prospects by promoting Ironwood’s capabilities, vision, and image.
• Keep abreast of developments in the industry by attending seminars and training events as well as through reading trade publications.
• Responsible for all part and tooling pricing on existing business.
• Lead and/or assist in higher level customer relation issues and contracts such as Terms and Conditions review, Supply Agreements, obsolete inventory, blanket orders, combined pricing, etc. as needed.
• Serves as the NPA process owner and ensures all procedures within the process remain current and are adhered to.

Customer Relationship Management

• Supports all necessary items for annual strategic planning process plan.
• Develops plans for management of new sales and marketing ideas and assess their applicability for Ironwood Plastics.
• Implement the ideas and decisions of the strategic marketing plan.
• Lead or Assist in the planning of any event that promotes Ironwood Plastics and highlights our capabilities and services and participate in a suitable manner (Ex: tradeshows, forums).
• Ensures sales funnel is up to date and tracked, utilized, and maintained.
• Ensures team strives to exceed annual goals for tooling and manufacturing sales while maintaining workload balance for all departments.
• Works directly with Sales Engineers, Account Managers and Account Representatives to produce customer quotations for new and existing customers, maintain job number log, approve and review quotes and POs for new tooling projects.
• Prepare and monitor sales department budget and approval of expenditures.
• Ensures efficient and effective transition between NPA and NPI when POs are received.

Business Development

• Adheres to all company policies and procedures.
• All Quality Systems procedures and work instructions are consistently followed.

Reporting Relationships

• The Sales Manager reports directly to and is fully accountable to the General Manager.

Education and Experience

• Bachelor’s degree (B. A. or B.S.) from four-year college or university.
• Minimum 10 years of related experience and/or training; or equivalent combination of education and industry experience.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Judgment and Decision Making

• Seeks guidance and direction as necessary for performance of duties.
• Demonstrates good judgment in investigating problems.
• Respects the confidentiality of company, customer, and personnel information.

Planning and Time Utilization

• Make the best use of time during the workday.
• Consistently show the ability to recognize and deal with priorities.
• Must possess the ability to meet established deadlines.

Initiative

• Makes the best use of time during the workday.
• Consistently shows the ability to recognize and deal with priorities.
• Ability to meet deadlines as established by the General Manager of Ironwood Plastics.

Physical Demands

• Frequent manual tasks, standing, walking, sitting, using hands, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, talking, hearing.
• Frequent lifting and/or moving up to 30 pounds.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Office and manufacturing environment.
• On-site attendance is required for this role.
• Limited exceptions for remote work may be granted if appropriate.
• Exposure to moving mechanical parts and fumes or airborne particles.
• Noisy environment with moderate noise levels and climate controlled temperatures.

Measures of Performance

• Company Performance and Strategic Goals are met or exceeded.
• No disciplinary actions need to be taken for breaking company policies, procedures.
• All Quality Systems procedures and work instructions are consistently followed.
• This is measured by no internal or external findings that are linked to your department.
• 5S at an acceptable level.

ACKNOWLEDGMENTS

I have reviewed and understand the above job description and believe it to be accurate and complete. I understand that management retains the right to change this job description at any time to keep it representative of this functional position.