IRD Server

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Preserve all substantive info. We need to parse the posting: Overview (intro) maybe "About the role". The overview paragraph describing resort and role. We'll put that under

About the role

with

. Responsibilities: there is a "Responsibilities" heading with subheadings: Position Summary, Key Responsibilities (list). We'll output a

• for each duty. Should we include the Position Summary as a paragraph? Probably include as

  then list. Requirements: The posting has "Qualifications" with Required and Preferred. That could be Requirements and Qualifications sections. The instruction says use headings: Requirements, Qualifications. We need to decide what goes where. Usually Requirements = required qualifications; Qualifications = maybe preferred? But we have both Required and Preferred under Qualifications. Could split: Requirements = Required qualifications; Qualifications = Preferred qualifications. Or we could combine. The instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we need to include sections only if content exists. We have content for Requirements (required) and Qualifications (preferred). Also Skills and Competencies separate. So we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits. No Pay or Schedule because not specified (they didn't give pay or schedule specifics). So omit those. We must not include filler like "commensurate with experience". Not present. We need to preserve all substantive info: include details about benefits list. Let's extract: About the role: The overview paragraphs before "Responsibilities". That includes description of resort, role invitation. We'll combine into a paragraph. Responsibilities: list of duties from "Key Responsibilities" subpoints. We'll produce

  • each bullet. We also have "Position Summary" paragraph before responsibilities; could include as

    under Responsibilities. Requirements (Required): list: - High school diploma or equivalent. - Previous experience in food and beverage service (hotel, restaurant, or resort), or the ability to learn quickly through training. - Excellent verbal communication skills and a professional, friendly phone manner. - Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays. - Food handler's certification (or willingness to obtain it within the first 30 days). - Alcohol service certification, where required by local law (or willingness to obtain it). Qualifications (Preferred): - One or more years of in-room dining, fine dining, or luxury hotel experience. - Working knowledge of POS systems and hotel property management systems. - Knowledge of wine, spirits, and food allergen awareness. - Additional language skills, especially in a guest-facing market. Skills and Competencies: - Strong attention to detail and order accuracy - Time management and the ability to prioritize under pressure - Guest-focused mindset, discretion, and professionalism - Teamwork and clear communication - Ability to handle multiple tasks in a fast-paced environment - Basic math and cash-handling skills - Neat, professional appearance and adherence to uniform standards - Physical Requirements and Working Conditions (list). This is a bit long; we can include as part of Skills? Actually it's separate "Physical Requirements and Working Conditions". Could be part of Skills or separate section but we only have headings list; we could include under Skills as part of competencies. Or we could create a separate section but not in allowed list? The allowed list includes Skills; we can put physical requirements under Skills as bullet points. Thus Skills section will include those bullet points plus physical requirements. Benefits: list: - Group medical, dental, vision, life, and disability benefits. - Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement - An employee assistance program - Paid time off/sick time - Participation in a 401(k) plan with a company match - Complimentary team member meals - Complimentary room nights at CoralTree Hospitality managed properties We should not include fluff like "Join us in creating unforgettable experiences..." that's more marketing; could be part of About the role? It's at end after benefits. Could include as a closing paragraph under About the role or separate? Probably include as part of About the role. Now produce HTML:

    About the role

    ...

    Responsibilities

    Position Summary ...

    • ...
    ...

    Requirements

    ...

    Qualifications

    ...

    Skills

    ...

    Benefits

    ...
    Make sure no extra whitespace? It's fine. Now craft the text. About the role paragraph: combine overview: "South Florida’s beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you. We currently have an opportunity for a well-rounded and seasoned IRD Server to join our Pier Sixty-Six Resort team! You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, running food orders, maintaining outlet cleanliness, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic. Reporting to the General Manager, as a IRD Server, you will play a vital role in supporting our restaurant operations by ensuring cleanliness, efficiency, and guest satisfaction. Your diligence and dedication to service will contribute to the seamless flow of our dining experience." That seems good. Responsibilities Position Summary paragraph: "The In-Room Dining Server delivers a restaurant-quality dining experience to guests in their rooms, suites, and other in-property locations. The role covers accurate order handling, careful food and beverage delivery, professional table setup in the guest room, and prompt service recovery. The IRD Server is often a guest's most personal point of contact with the hotel's culinary team, so this position directly shapes guest satisfaction and repeat business." Then list responsibilities bullet points from "Key Responsibilities". Let's extract each bullet: - Order Taking and Coordination * Answer in-room dining calls promptly, ideally within three rings, with a warm and professional greeting. * Take orders accurately, confirming dietary restrictions, allergies, special requests, and delivery times. * Enter orders into the POS system and communicate details clearly to the kitchen, including allergy alerts and timing. * Suggest menu items, daily specials, and beverage pairings to increase guest satisfaction and check averages. * Quote accurate delivery times and update guests if delays occur. - Set-Up and Preparation * Prepare trays, carts, and tables with the correct china, glassware, flatware, linen, condiments, and garnishes. * Check each order against the ticket for accuracy, temperature, presentation, and completeness before leaving the kitchen. * Maintain a clean, well-stocked service station and pantry. * Complete opening and closing side work, including polishing silverware, restocking supplies, and cleaning equipment. - Delivery and Service * Deliver orders within the promised time frame while keeping food at the correct temperature. * Knock and announce yourself according to hotel standards, and enter the room only with the guest's permission. * Set up the meal in the room, present each item, uncork or pour beverages, and explain any unfamiliar dishes. * Offer to answer questions, and leave the room neat and welcoming. * Follow up with guests when appropriate to make sure everything met their expectations. - Room Service Tray Retrieval and Reset * Collect trays, carts, and dishware from guest rooms and hallways promptly, keeping corridors clear. * Return soiled items to the dish area and reset service supplies for the next order. * Report any damage, missing items, or unusual conditions in rooms to the appropriate department. - Guest Relations and Service Recovery * Handle guest concerns, complaints, and special requests courteously, and escalate to a supervisor when necessary. * Anticipate guest needs, personalize service where possible, and recognize repeat guests. * Follow hotel procedures for VIP amenities, special occasion setups, and celebration deliveries. - Compliance and Safety * Comply with all food safety, sanitation, and personal hygiene standards (HACCP, local health codes). * Follow responsible alcohol service policies and verify guest age and identification as required. * Adhere to cash handling, room-charge, and payment procedures, including accurate charge posting to the guest folio. * Follow hotel safety, security, and emergency procedures, and protect guest privacy at all times. * Report accidents, spills, and equipment issues immediately. - Team Contribution * Communicate closely with kitchen staff, the front desk, housekeeping, and other F&B outlets. * Take part in pre-shift meetings, training sessions, and menu tastings. * Support colleagues during peak periods such as breakfast rush, late-night service, and banquet overflow. * Perform other duties as assigned by management. We'll flatten into a single list of duties (maybe keep subheadings? But we just need
    • for any list of duties/requirements/benefits. Could keep subheadings as

      then list. Simpler: just list each duty as

    • . Might be long but okay. We'll produce
      with each bullet as
      • . We'll keep the text as is. Requirements list: as above. Qualifications list: as above. Skills list: combine bullet points from Skills and Competencies plus Physical Requirements. Skills and Competencies bullets: - Strong attention to detail and order accuracy - Time management and the ability to prioritize under pressure - Guest-focused mindset, discretion, and professionalism - Teamwork and clear communication - Ability to handle multiple tasks in a fast-paced environment - Basic math and cash-handling skills - Neat, professional appearance and adherence to uniform standards Physical Requirements and Working Conditions bullets: - Ability to stand, walk, and push or pull carts for extended periods (typically 8+ hours per shift). - Ability to lift and carry up to 30–40 lbs, and to push loaded service carts up to 250 lbs. - Ability to bend, reach, kneel, and carry trays at shoulder height. - Regular movement between kitchen, elevators, hallways, and guest rooms, often at a quick pace. - Exposure to kitchen environments, including heat, noise, and wet or slippery floors. - Ability to work in a