IRA Associate - Wealth Management

About Working At Commerce

Built on a foundation of helping people find financial safety and success, thriving businesses, and taking care of people and their money. Our culture is about our people, both within our communities and those who work with us. Here, you'll find opportunities to grow and learn, connect with others, and build relationships with those around you. We invest in you to help you grow into your best self.

About This Job

The main purpose of this job is to provide servicing and processing for time-sensitive, high-risk transactions for internal Private Client Advisors. Essential Functions include:

• Build and maintain relationships with Private Client Advisors and ensure a timely, complete, and accurate processing of IRA transactions
• Deliver support and resolutions that meet goals of the advisors
• Work closely with and provide customer service for Private Client Administrators to facilitate all distributions related to the IRA product offering
• Receive notification from the Private Client Administrators along with the information needed to facilitate IRA distributions; process normal and premature distributions, distributions due to death, internal transfer distributions, and transfers to an outside custodian
• Process state and federal withholding; ensure all compliance requirements have been met and all processing and coding is complete, timely, and accurate
• Ensure appropriate controls are in place for all processes related to the IRA product offering; responsible for identifying accounts with clients reaching their required minimum distribution
• Collaborate with the Private Client Advisors to mail Required Minimum Distribution (RMD) letters to the clients identified and reviewing reports to review accounts that have not satisfied their RMD; gather missing account information such as date of birth, date of death, and beneficiaries
• Work closely with other members of the team to assist/backup during high volumes or absence
• Perform other duties as assigned

Knowledge, Skills & Abilities

• Basic knowledge of the IRA field
• Excellent customer service skills
• Ability to resolve problems and identify and drive process improvements
• Ability to thrive in a fast-paced team environment while maintaining a high level of accuracy
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
• Able to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Education & Experience

• Bachelor’s degree in Finance or Accounting or equivalent combination of education and experience required
• 2+ years experience in finance or investment management preferred
• Experience with or knowledge around IRAs preferred
• Knowledge of Trust industry and terminology preferred
• Certified IRA Services professional with ABA (CISP), preferred

Compensation

Compensation range is $21.40 to $24.50 per hour. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location

922 Walnut St, Kansas City, Missouri 64106

Time Type

Full time