IPS Counselor 1

General Duties and Responsibilities

• Reports to the Child Abuse Hotline as directed by the Mandated Reporter Act.
• Provides exceptional customer service to parents, foster caregivers, referring case agencies, and other team members.
• Conducts frequent regional and all-state in-person and virtual team meetings with staff, referring case agency, and community partners.
• Participates in frequent agency management meetings and work groups.
• Maintains discretion and ensures client data is secure.
• Reports any exposure to communicable diseases.
• Supports the creation and maintenance of programmatic information in Microsoft Teams and on the SharePoint site.
• Affixes updates client demographic and other data in the IPS database.
• Ensures direct and indirect weekly filing of all IPS documents, notes, Mentoring, and FPSS documents in client files.
• Provides on-call support after hours on a rotation with all IPS offices in Central, Southern, and Northern regions.
• Provides on-site support to prevent placement disruption.
• Facilitates placement needs of children with collaboration with the referring case agency (DCFS/POS).
• Conducts home visits.
• Maintains positive relationships with other agencies and community members as applicable.
• Completes any necessary file documentation and required DCFS database tracking twice monthly.
• Prepares documentation for court proceedings, as needed.

Essential Duties and Responsibilities

• Supports and provides stability services for up to 6 months to families referred.
• Caseloads are approximate 10-13: 1 ratio.
• The program operates 24/7.
• The position is required to be available Monday – Friday, 8:30 – 5 pm.
• The position requires sessions outside of normal office hours, and at times can be later evenings.
• The position requires rotation of the on-call calendar monthly to offer 24/7 coverage of program needs for crisis.
• Provides crisis intervention response, assessment, and follow-up services as deemed appropriate per the program plan.
• Initial visit within 5 days of referral opening per contractual and programmatic expectations.
• Provides crisis intervention in-home services in local coverage areas as appropriate to program requirements.
• This position will require day and overnight travel for training opportunities, advocacy for youth and families in community meetings, or staffing and client sessions.
• Provides active guidance/feedback during family contacts (e.g., sessions, crisis interventions, and other crisis-stability events).
• Completes intake, Mental Health Assessment, DCFS Extension and Discharge processes, and Treatment Planning as outlined in IPS programmatic and contractual expectations.
• Demonstrates the ability to correctly identify emotions and to mirror regulated feelings in a way that promotes emotional and intellectual development (emotional intelligence).
• Assists in integrating all services provided to the client by serving as a central point of communication among service components during the crisis, and if applicable, in follow-up.

We Invest in You!

• Tuition assistance up to $2500 per year.
• Up to 4 weeks paid vacation days, up to 6 paid personal days, up to 5 paid sick days annually, and a Mental Health Day.
• Medical, dental, vision, 403b Retirement, flexible spending accounts, and health savings account.
• Agency paid life and ADD up to $50K based on salary.
• Multiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren).
• Voluntary Legal Plans and Pet Insurance.
• Agency paid long-term disability and short-term disability.
• Career ladders, professional development, and promotion opportunities.

A Different Kind Of Employer

• One Hope United is strong and ready to grow.
• One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
• One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace.
• OHU participates in E-Verify.