IPM Commercial Technician Salem NH

About the role

Pest-End is hiring a licensed Pest Control Technician to join our Team in the WORCESTER-NEWTON-NATICK ACTON MA and Providence RI marketing area. The IPM Technician is a key player at Pest-End, responsible for executing Integrated Pest Management (IPM) strategies that ensure effective pest control while minimizing environmental impact. This role demands a hands-on approach in various settings, thorough knowledge of pest biology, and strong customer service skills.

Responsibilities

• Accurately identify pests and assess infestation levels to determine effective treatment plans.
• Apply chemical and non-chemical treatments safely and effectively, adhering to all regulatory requirements.
• Regularly monitor pest activity and modify treatment strategies based on site-specific dynamics and client feedback.
• Maintain and calibrate pest control equipment and manage supplies inventory to ensure operational readiness.
• Educate clients on pest behavior, treatment procedures, and preventive measures, enhancing their understanding and cooperation in IPM practices.
• Complete detailed service reports documenting treatments, pest activity, and client interactions to maintain service quality and compliance.
• Participate in ongoing training and development to stay current with industry standards and emerging technologies in pest management.
• Respond to emergency pest situations promptly, providing solutions and easing client concerns.
• Collaborate with team members and the IPM Area Supervisor to enhance service efficacy and customer satisfaction.
• Maintain Outlook email and Teams account (checking emails a minimum of twice daily).

Requirements

• Commitment and integrity to give each day your best, along with the best customer service.
• A valid driver's license and a squeaky-clean driving record.
• State pesticide applicators license to show those pests who's boss. (Paid training and state certifications provided for non-licensed new hires.)
• Pass the pre-employment background check.
• High school diploma or equivalent.
• Ability to work full-time, with overtime during our busy season.

Qualifications

• Super sleuths: someone who loves solving mysteries, from the common ant trail to the elaborate termite plot twists.
• Nature nuts: passionate about the great outdoors.
• Bug buffs: individuals who find joy in studying insects and rodents.
• Self-motivated, sharp-thinking professional who communicates clearly, drives with care, and stays two steps ahead.
• Must have amazing customer service skill — be present and positive.

Physical Requirements

• Frequently required to stand, walk and sit.
• Occasionally required to reach with hands and arms; climb or balance and kneel, bend, crouch, or crawl.
• Must occasionally lift and/or move up to 50 pounds.
• May require the use of ladders for specific service; ability to maneuver and operate a ladder.
• Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception.

Benefits

• Paid time off and holidays.
• 401K match up to 4%.
• Referral bonuses.
• Comprehensive health, dental, and vision insurance.
• Employer funded life insurance policy.
• Short Term and Long-Term Disability provided by Aflac.
• Company vehicle and gas card.
• Compensation for both drive time and work time.
• Company-supplied uniforms including boots.
• Paid licensing and full training.
• Year-round or seasonal opportunities.