IP/PP Solutions Analyst

Konica Minolta currently has an opening for a National IP/PP Solutions Analyst. This role reports to the Director of Industrial Print Solutions within the Business Intelligence Solutions Division, providing technical leadership in pre- and post-sales environments for Industrial Print Solutions (including KM-1, MGI, and 3D).

Responsibilities

• Manage pre-sales and post-sales analyst efforts for all Industrial Print solutions within KMBS BUS, acting as both a technical expert and relationship manager.
• Pre-sales Environment:
  • Analyze customer needs and translate them into deliverable solutions.
  • Demonstrate and enhance proposed solutions within targeted specialization.
  • Provide proposal support to Dealer and Direct Industrial Print sales teams by documenting workflow and ROI.
  • Identify areas for third-party integration and solutions opportunities.
  • Work with Industrial Print Logistical staff to transition proposed solutions to deliverable products.
• Post-sales Environment:
  • Work with clients (primary contacts, operators, and supporting staff) to ensure live-production projects meet quality and workflow objectives.
  • Provide fee-based project consulting on an ongoing basis post-installation.
  • Act as the Technical Relationship Manager for non-service-related technical discussions.
  • Interact with KMI Ink Jet’s defined point of contact for troubleshooting needs.
  • Develop new opportunities and volumes within accounts for other Industrial Print solutions.
  • Analyze complex workflows and develop Statements of Work.
  • Drive world-class execution of complex implementations and ensure solution suitability and product satisfaction.
  • Lead pre- and post-sales training for clients, operators, and KMBS Analysts on Industrial Print products.
  • Collaborate across teams (regional sales, corporate marketing, training, support, corporate accounts, and government sales) to increase revenue and brand awareness.

Requirements

• Strong analytical, problem-solving, sales, and project management skills.
• Ability to navigate complex organizations, develop trust-based relationships, and drive results using a thorough understanding of applications software and hardware.
• Proven ability to work with software technology partners at the business development and implementation level.
• Results-oriented with experience leading complex sales and/or implementations in the Production Print arena.
• Strong professional maturity, cross-group collaboration, and strategic thinking skills.
• Technical acumen and passion for learning new technologies.
• Self-starter capable of managing ambiguity, making tough decisions, and responding quickly to multiple issues.
• Strong virtual team collaboration, communication, and partnership skills.
• Excellent verbal and written communication skills.
• Working knowledge of networking, PC and Mac workstations, workflow solutions, and color management theory.
• Approximately 50% travel required.
• Ability to speak in public forums.
• 10+ years of experience in the Production Print industry, including offset and digital.
• 2+ years of experience in the Industrial Print industry or an adjacent area.
• Bachelor’s Degree preferred or equivalent experience.

About Us

Konica Minolta Business Solutions partners with clients to support their digital transformation through its Intelligent Connected Workplace portfolio. The company’s offerings include IT Services, intelligent information management, video security solutions, managed print services, office technology, and industrial and commercial print solutions. Konica Minolta is recognized for its innovation, customer loyalty, and industry awards, including rankings on Forbes’ America's Best Large Employers list and CRN’s MSP 500 list. The company operates on a North American Shared Services model, aligning cross-border priorities to enhance delivery to its field organization.