Invoicing Specialist

About the role

As an Invoicing Specialist at Advanced Digital Cable, you will serve as the final guardian of our revenue cycle, ensuring customers receive accurate billing and our records remain audit-ready. This cross-functional position involves managing the invoicing cycle while also cross-training with our Shipping & Receiving team to resolve product returns and freight issues.

Responsibilities

• Manage the daily invoicing cycle, ensuring all line items are verified, discounts are applied correctly, and invoices reach the appropriate recipients.
• Own the discrepancy resolution process by investigating billing errors and collaborating with internal departments to implement corrections.
• Provide professional and clear communication to customers regarding complex billing questions or account adjustments.
• Navigate accounting software and utilize spreadsheets to organize, track, and report on financial data.
• Maintain a highly organized digital and physical filing system to ensure all transactions are traceable and compliant with company policy.
• Identify and suggest improvements to current billing workflows to increase department efficiency and accuracy.
• Support the collections and accounts receivable teams by providing necessary documentation and background information for overdue accounts.
• Cross-train with the Shipping & Receiving Clerk to provide backup coverage and support order fulfillment and logistics operations as needed.
• Assist with the processing of Return Merchandise Authorizations (RMAs), including preparing documentation, tracking returns, and coordinating with internal departments to ensure accurate resolution.
• Support the investigation and resolution of freight claims by gathering supporting documentation, identifying discrepancies, and coordinating with carriers and internal teams.

Requirements

• High School Diploma or equivalent (required).
• Proficiency in ERP systems (e.g., SAP, NetSuite, or Microsoft Dynamics) and Microsoft Excel (required).
• Exceptional attention to detail, strong numerical aptitude, and professional communication skills (required).
• Associate degree in Accounting, Finance, or Business Administration (preferred).
• 2+ years of experience in high-volume billing, invoicing, or general accounting (preferred).
• Familiarity with shipping, receiving, or logistics processes—such as RMAs and freight claims—is a plus.

Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• Employee Assistance Program (EAP)
• Long- and Short-Term Disability
• Accident & Critical Illness Insurance
• Paid Time Off (PTO)
• 11 Paid Holidays
• 401(k) with company match
• Career development and advancement opportunities

Pay

Competitive salary based on experience.