Jobs · Management

Investigator - Worker Protection

New York City Department of Consumer and Worker Protection · New York City Metropolitan Area · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: - Intro: "*DCWP is currently hiring for this position either on a provisional basis or through the 55a program. Permanent employees in the civil service title, and comparable title (under 6.1.9) are also eligible to apply.* **This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program. **" This includes remote work eligibility (schedule/benefit? maybe schedule). Also mention provisional basis, 55a program. - Then description of DCWP, OLPS, etc. That's about the role/agency. - Then "OLPS is seeking an Investigator to investigate potential violations of NYC worker protection laws. Key responsibilities include:" followed by bullet list (actually sentences separated by line breaks). We need to extract responsibilities list. - Then "INSPECTOR (CONSUMER AND WORKER - 33997 Minimum Qualifications ..." includes qualifications. - Then "License Requirement Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. This license must be maintained for the duration of employment." - Then "Preferred Skills Knowledge and experience in labor standards investigations or low-wage worker issues - Analytic, research and writing skills - The ability to gather detailed information from workers through interviews - The ability to understand various laws, rules, and regulations sufficiently to analyze issues, identify evidence needed to evaluate compliance, and present findings and recommendations - Proficiency in Microsoft Office, including the ability to analyze data in Excel - Experience handling multiple assignments with competing deadlines with a high degree of detail and accuracy - Strong written and verbal communication skills - Fluency in a language other than English, especially Spanish, French, Bengali, or Mandarin Chinese" - Then "55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program." - Then "Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/." - Then "Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview." - Then "Additional Information The City of New York is an inclusive equal opportunity employer ..." (EEO boilerplate, should be removed). We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove the EEO paragraph. Also remove "Public Service Loan Forgiveness"? That's a benefit? It's a benefit info about loan forgiveness. It's substantive. Should we keep? It's a benefit. The instruction: include a section ONLY when posting has real, specific content for it. Benefits: we have remote work eligibility (up to 2 days per week), Public Service Loan Forgiveness eligibility. Also maybe 55a program? That's a hiring program, not benefit. Could be under Requirements? Might be under Qualifications? But we can treat as part of About the role? Probably better to include a "Benefits" section with remote work and loan forgiveness. Also maybe "Schedule" section? Remote work up to 2 days per week is schedule flexibility. Could be under Schedule. But we have both remote work and schedule. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Benefits and Schedule separate. Remote work eligibility could go under Schedule (flexible work). Loan forgiveness under Benefits. We also have Pay: not mentioned. So omit Pay section. We have Requirements: maybe Minimum Qualifications (education/experience) and License Requirement. That's Requirements. Qualifications: maybe Preferred Skills? Actually "Preferred Skills" is separate. Could be Skills section. Qualifications could be Minimum Qualifications? But we already used Requirements for that. The instruction: Use headings for About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide what goes where. - About the role: description of DCWP, OLPS, what the investigator does generally. Could be the introductory paragraphs before responsibilities. - Responsibilities: the list after "Key responsibilities include:" (the bullet points). We'll make
  • each. - Requirements: Minimum Qualifications (education/experience) + License Requirement (driver's license). Possibly also residency requirement? That's more of a requirement but could be under Requirements as well. However residency requirement is a condition; could be under Requirements. But we might also put under Requirements. - Qualifications: maybe the "Preferred Skills" could be Qualifications? But they said Preferred Skills. Could treat as Skills. Actually they have a separate "Preferred Skills" list. So Skills section for that. - Qualifications could be something else like "Minimum Qualifications" but we already used that for Requirements. Hmm. We could interpret: Requirements = mandatory qualifications (education, experience, license). Qualifications = preferred qualifications (skills, language fluency). But they also have a Skills heading. So maybe: - Requirements: Minimum Qualifications + License Requirement + Residency Requirement. - Qualifications: maybe nothing else? Could be empty; we should not create empty heading. So maybe we skip Qualifications if no specific content beyond what's covered. - Skills: Preferred Skills list. - Benefits: Remote work eligibility (up to 2 days per week) and Public Service Loan Forgiveness. - Schedule: maybe we already used remote work under Benefits; but we could put remote work under Schedule. However we need to avoid duplication. Let's decide: Use Benefits for loan forgiveness only, Schedule for remote work flexibility. Or combine both under Benefits. The instruction: include a section ONLY when posting has real, specific content for it. So we can have both Benefits and Schedule if we have content. Remote work eligibility: "This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program." That's schedule flexibility. So Schedule section. Loan forgiveness: Benefit. Thus: - About the role: description of DCWP and OLPS mission. - Responsibilities: list. - Requirements: Minimum Qualifications (education/experience), License Requirement (driver's license), Residency Requirement. - Skills: Preferred Skills list. - Benefits: Public Service Loan Forgiveness. - Schedule: Remote work up to 2 days per week. We should not include Pay. Now we need to format. We must not repeat job title as heading. The job title is Investigator? Actually posting title maybe Investigator. We'll not include. We must not put Job ID/requisition numbers as headings. There's "INSPECTOR (CONSUMER AND WORKER - 33997". That's a job ID; we should drop it. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the exact wording? We can rephrase but must preserve meaning. Safer to copy the sentences. Let's extract sections. About the role: The paragraphs describing DCWP and OLPS before responsibilities. From text: "The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube. The Office of Labor Policy & Standards (“OLPS”) enforces the City’s worker protection laws, including the Protected Time Off Law, Fair Workweek scheduling laws that protect fast food and retail workers, Delivery Worker Laws that provide minimum pay and other protections for app delivery workers, and wrongful deactivation protections for Uber and Lyft drivers. We also administer the Freelance Isn’t Free Act (FIFA) program, which assists freelance workers who have experienced wage theft and other violations. We obtain monetary compensation for workers for violations and bring companies into compliance. More information about our office is available at nyc.gov/workers. OLPS is seeking an Investigator to investigate potential violations of NYC worker protection laws." That seems appropriate for About the role. Responsibilities: The list after "Key responsibilities include:" each sentence separated by line breaks. Let's list them: - Maintaining a strong understanding of the laws OLPS enforces - Interviewing workers, employers, and witnesses by telephone and in-person - Obtaining, documenting, and analyzing documentary evidence, including employer policies, payroll records, employee schedules, time records and other employment-related documents - Performing research using public sources, law enforcement databases, and other investigative tools - Applying the law to facts gathered during an investigation to identify appropriate charges - Writing investigation reports identifying violations uncovered during an investigation and containing recommendations for enforcement action - Calculating money owed to employees and civil penalties owed to the City - Engaging directly with businesses and attorneys to negotiate a resolution of the charges - Drafting document demands, findings letters, and settlement agreements - Testifying at the Office of Administrative Trials and Hearings’ Trial Division about investigation findings - Independently investigating and managing a high volume of cases, using appropriate judgment to elevate complex issues with a Supervising Investigator - Investigating cases that are complex and/or broad in scope, in collaboration with investigation teams of data scientists and attorneys We need to preserve each as
  • . Requirements: Minimum Qualifications paragraph: "A four-year high school diploma or its educational equivalent and four years of full-time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency; or A baccalaureate degree from an accredited college; or A satisfactory combination of education and/or experience, which is equivalent to "1" above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent." License Requirement: "Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. This license must be maintained for the duration of employment." Residency Requirement: "New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview." We should keep that as part of Requirements. Skills: Preferred Skills list: "Knowledge and experience in labor standards investigations or low-wage worker issues - Analytic, research and writing skills - The ability to gather detailed information from workers through interviews - The ability to understand various laws, rules, and regulations sufficiently to analyze issues, identify evidence needed to evaluate compliance, and present findings and recommendations - Proficiency in

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