Investigator Real Estate & Professional Licensing - 20060550

Ohio Department of Commerce – Division of Real Estate & Professional Licensing

About the role

The Investigator will independently conduct thorough, timely investigations of complaints alleging violations of laws assigned to the Division, including:

• Real estate license laws (ORC 4735)
• Real estate appraiser & appraisal management company laws (ORC 4763 & ORC 4768)
• Home inspector laws (ORC 4764)
• Manufactured home dealership, broker, & salesperson laws (ORC 4781)

Responsibilities

• Gather and assemble facts/evidence based on complaints, including:
  • Interviewing parties and potential witnesses to determine facts of the case
  • Reviewing all evidence and records obtained from various sources
  • Preparing memorandums of interviews and follow-up correspondence
  • Assembling evidence, records, and files to write detailed investigative reports
• Assist in documenting, preparing, and presenting cases by legal counsel before an administrative hearing officer and/or other applicable governing boards and agencies, which may include testifying regarding investigative findings
• Answer inquiries from the public and regulated parties
• Perform compliance audits on accounts, offices, and/or continuing education programs/providers
• Visit brokerage offices to review files and trust accounts

Requirements

Minimum Class Qualifications for Employment:

• 30 months of training or 30 months of investigative experience with experience corresponding to the type of complaints and alleged violations described; valid driver’s license.
• OR completion of an associate core program in law enforcement, criminal justice, or a related academic field; 12 months of experience conducting investigations and/or inspections; valid driver’s license.
• OR 30 months of training or experience as an Investigator Assistant (26210) with experience corresponding to the type of complaints and alleged violations described; valid driver’s license.
• OR equivalent of the above qualifications.

Preferred Qualifications

• Previous experience in real estate or a related field
• Professional experience in any or all of the following:
  • Investigating alleged code violations (e.g., ORC, OAC)
  • Preparing and submitting detailed investigatory reports
  • Auditing and/or compliance

Skills

• Investigation
• Organization
• Regulatory Compliance
• Real Estate
• Compliance Enforcement
• Attention to Detail
• Conflict Management
• Situational Awareness
• Verbal Communication
• Observation

Benefits

• Medical Coverage: Quality, affordable, and competitive medical benefits through Ohio Med plans
• Dental, Vision, and Basic Life Insurance: Premiums are free after completed eligibility period (length dependent on union representation)
• Time Away From Work and Work/Life Balance:
  • Paid time off, including vacation, personal, and sick leave
  • 11 paid holidays per year
  • Childbirth/Adoption leave
• Employee Development Funds: Variety of educational and professional development funding based on union status
• Ohio Public Employees Retirement System (OPERS):
  • Employee contributes 10% of salary
  • Employer contributes 14% of salary
• Deferred Compensation: 457(b) voluntary retirement savings plan

Pay

$28.76/hour (PR 31, step 1)

Schedule

• Full-time
• Work Hours: 8:00 AM – 5:00 PM