Investigator

Key Responsibilities

• Work with attorneys and paralegals to investigate a caseload of personal injury cases.
• Interpret State and Federal Law Enforcement reports.
• Obtain witness statements and gather detailed facts and opinions regarding injury incidents.
• Collaborate with law enforcement to identify and address errors or omissions in reports.
• Provide supplementary evidence to Law Enforcement Agencies or Personnel.
• Conduct social media investigations.
• Photograph and measure incident scenes.
• Retrieve records from courts, law enforcement agencies, law offices, and doctors' offices.
• Ensure the responsible handling of personal and confidential information in accordance with DPPA, HIPAA, and other State and Federal regulations.
• Canvass scenes for witnesses, cameras, and other case-relevant evidence.
• Submit public record requests.
• Research DMV and other Governmental Records via forms or private access accounts.
• Visit clients remotely to sign retainers and other case-relevant documents.
• Operate, interpret and communicate raw data from third-party databases.

Requirements

• Preferred fluency in English and Spanish.
• Must possess a valid NC license, with good driving history, and be able to operate a motor vehicle.
• Must be able to pass a criminal background check.
• Strong understanding and interpretation of State and Federal law enforcement reports, legal documentation, and insurance procedures.
• Proficient with investigative tools and databases (criminal, civil, driving records, social media, cameras, audio recorders, etc.).
• Excellent communication skills with the ability to conduct interviews and interact professionally with clients, witnesses, officers, and defendants.
• Strong verbal and written communication for relaying information and requesting information.
• Detail-oriented with exceptional analytical skills to interpret data and case evidence.
• Able to work independently, set priorities, and manage multiple cases simultaneously.
• Proficiency in utilizing legal case management software, Microsoft Office Suite, and other office equipment.
• Able to effectively collaborate and communicate within a team.
• Able to handle sensitive information with discretion and in accordance with DPPA, HIPAA, and other regulations.

Qualifications

• Bachelor’s degree in criminal justice, legal studies, related field, or equivalent experience required.
• Proven experience in personal injury investigations or a similar legal investigative field.
• At least one year (1) of previous experience in personal injury law, investigations, or a related field is required.
• Experience in drafting legal letters (e.g., spoliation letters) and submitting FOIA requests.

Benefits

• 401(k) Retirement Plan eligibility + Employer contribution after 6 months
• Medical, Dental, Vision insurance + Employer contribution
• Medical and Dependent Care Savings Accounts: HSA, FSA, DCA
• Company paid Life Insurance and Short-Term Disability (STD)
• Paid time off (PTO) + 12 Company Paid Holidays, and Birthday PTO
• Additional time off: Wellness Days and Community Volunteer Days
• Employee Assistance Program (EAP)
• Parental leave after 1 year of service

Pay

• 401(k) Retirement Plan eligibility + Employer contribution after 6 months
• Medical, Dental, Vision insurance + Employer contribution
• Medical and Dependent Care Savings Accounts: HSA, FSA, DCA
• Company paid Life Insurance and Short-Term Disability (STD)
• Paid time off (PTO) + 12 Company Paid Holidays, and Birthday PTO
• Additional time off: Wellness Days and Community Volunteer Days
• Employee Assistance Program (EAP)
• Parental leave after 1 year of service

Schedule

Full-Time | Monday - Friday | 8:00am - 5:00pm

About the Role

Whitley Law Firm is dedicated to providing whole-hearted care for our clients while supporting our peers and our community. We believe in teamwork and treating each other with respect, just as we do with our clients. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Culture

We are committed to the highest quality client service and one-on-one attention to each of our clients as we help them through this difficult time. Protecting our Clients ∙ Empowering our Team ∙ Serving our Community