Investigator

About the role

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Responsibilities

• Investigates compensation claims for approval of payment as outlined in appropriate statutes and division policies and procedures.
• Processes claims in a timely and efficient manner.
• Serves as a point of contact for gathering investigative information from law enforcement to complete recommendations of award or denial for submitted claims, according to NCGS Chapter 15B and appropriate policies and procedures.
• Maintains an effective working relationship among law enforcement agencies and executives.
• Investigates claims submitted for resolution through the Victim Compensation fund to verify legitimacy of claims, detect fraud, and verify submitted law enforcement information.
• Maintains an effective working relationship among court officials, such as district attorneys, victim witness program officials, victim advocacy groups, law enforcement agencies, and other governmental agencies and private organizations.
• Maintains a high degree of visibility among law enforcement personnel and constituent groups to promote program services.
• Responsible for testifying in court and before the Commission and other personnel and agencies as may be appropriate.
• Responsible for projects as may be assigned by the Director.
• Must comprehend, interpret, and apply NCGS Chapter 15B.
• Exercise judgement in investigating claims to make recommendations for award or denial supported by NCGS Chapter 15B.
• Reviews work for compliance with appropriate statutes, regulations, and any other requirements established by appropriate authority.
• Maintains considerable knowledge of Victim Compensation and related NC General Statutes.
• Requires a high level of personal contact and public speaking and must be able to articulate clearly and accurately.
• Works independently and as a member of the team.

Requirements

Bachelor’s degree in Criminology, Criminal Justice, or one of the social sciences, preferably including