Investigator

About the role

Eager to start your career in a growing industry? Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully paid investigator training to help you launch your career!

Compensation

• Hourly Rate: $22 – $26 per hour (Weekly Pay), commensurate with experience and performance
• Travel Time: Compensated at 100% of regular hourly rate after standard commute deduction
• Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training: Paid at regular hourly rate

About Us

Frasco has been in business for 60 years as a family-owned full-service investigation company with hundreds of investigators and regional offices nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds.

Responsibilities

• Conducting Wellness Checks by traveling to and speaking with injured workers
• Conducting insurance claims investigations by performing scene investigations and canvasses (collecting photo/video evidence from the location of an accident)
• Conducting statements with injured workers and/or employers
• Document signings and retrieval
• Daily submission of updates regarding work performed on each case
• Preparing and dictating investigation reports and forms

Requirements

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Ability to work from a home-based office and work flexible hours
• Valid driver’s license and vehicle
• Minimum auto insurance in the amount of $100,000 each person / $300,000 each accident bodily injury / $50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
• Ability to model behaviors that reflect Frasco’s core values
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly

Preferred Qualifications/Experience

• Associate or Bachelor’s Degree in Criminal Justice or related field
• Customer service experience