Investigator

About the role

DCAS’s mission is to make city government work for all New Yorkers by managing iconic courthouses and municipal buildings, purchasing over $1 billion annually in goods and services for more than 80 City agencies, recruiting and training City employees, managing 55 public buildings, acquiring and leasing City property, overseeing the greenest municipal vehicle fleet in the country, and leading the City’s efforts to reduce carbon emissions from government operations. The Bureau of Examinations, Investigations Unit conducts background investigations of candidates for City employment to ensure they are of good moral character and meet minimum qualification requirements. Fingerprints are processed digitally to the New York State Division of Criminal Justice Services and the FBI, and results are reviewed by the Investigations Unit. Candidates with serious criminal convictions and derogatory employment information are investigated directly by DCAS for appointment, including investigations before appointment.

Responsibilities

• Conduct investigations to determine eligibility of candidates for City employment.
• Record information in mainframe and other data management systems, including the Personnel Investigation Control and Tracking System (PICTS).
• Prepare narrative investigation reports and checklists for the Supervisor and Director.
• Conduct face-to-face and virtual interviews.
• Interface with candidates, DCAS employees, other agencies (City, State, and Federal), private organizations, and other supervisory personnel.
• Perform special assignments for the Senior Director of Investigations.
• Perform related work.

Minimum Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization, and three years of satisfactory full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or
• An associate degree from an accredited college or university or 60 semester credits from an accredited college and two years of satisfactory full time experience as described above; or
• A baccalaureate degree from an accredited college or university; or
• A satisfactory combination of education and/or experience equivalent to the above.

Preferred Skills

• Possess strong in-person customer service experience.
• Possess strong desire to work with diverse groups of people.
• Possess excellent and effective communication skills (written and oral), including the ability to understand and be understood in English.
• Ability to handle sensitive situations and maintain a high degree of confidentiality.
• Ability to analyze problems and handle potentially difficult situations.
• Comfortable working in a fast paced and dynamic atmosphere, handling multiple activities at a time.
• Ability to adhere to deadlines.
• Ability to work well independently and within a team.
• Possess strong computer skills, including experience with the Microsoft Office Suite.
• Possess strong attention to details.

Only permanent employees in the Investigator title and those that are reachable on the civil service list are eligible to apply.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.

Pay

$48,206.00 – $55,437.00