Investigations Specialist

About the role

Provides support to operational needs of the agency, to include the Traffic Bureau and/or the Criminal Investigations Bureau. Responsible for case management, planning processes, research, and assistance as requested. Answer and directs phone inquiries and provide customer assistance. Acts as court liaison between county attorney and city prosecutor’s office. Responsible for all functions related to ARS 28-3511 to include impound hearings, daily towing reports, vendor performance reports, abandoned title verifications, annual review of legislation related to 3511 tows, and monitor the 3511 voicemail and email.

Responsibilities

• Performs as county attorney/court liaison by working with the county attorney’s office and city prosecutor’s office, preparing and filing cases.
• Inclusive of timely distribution of all Discovery items to the various MCAO Bureaus and/or City Prosecutor’s office.
• Cook up additional information and discovery as requested by attorneys.
• Prepare major case reports.
• Works with primary investigators or case officers to ensure all requests for evidence analysis are managed and coordinated in a timely manner.
• Manage case status in the records management system and directs cases and incoming information to appropriate personnel for follow up and review.
• Completes supplemental reports or scans in pertinent documents regarding status updates and dispositions.
• Enters supplemental criminal reports.
• Provides support by running criminal histories, and other requests through ACJIS.
• Obtains any additional supporting documents required (outside agency reports, court records, medical records, motor vehicle records, etc.).
• Research names, addresses, and phone numbers to assist the primary investigator or Officers through various agencies and resources.
• Prepares submittal sheets and compiles all pertinent documents prior to submittal for prosecution.
• Maintains contacts with outside agencies to facilitate the exchange of information among agencies (intelligence meetings, contacts, training, and resources).
• Performs various administrative duties, answering telephone calls, processing mail, typing; maintaining office machines; providing technical support.
• Aid in updating forms to remain current with new laws.

Requirements

• Formal Education/Knowledge: Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six-months/one year of advanced study or training past the high school equivalency. Community college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
• Experience: Minimum one year experience in a related field.

Qualifications

• Valid Driver's License.

Skills

• Reading: Work requires the ability to read budget instructions, reports, strategic planning documents, correspondence, software manuals, management books, trade journals, and policies at a college level.
• Math: Work requires the ability to perform basic and general math calculations averaging response times, finding increases/decreases, calculating percentages, and creating charts at a college level.
• Writing: Work requires the ability to write memos, letters, reports, e-mail, grant proposals, award nominations, performance appraisals, correspondence with customers, policies, newsletter, and newspaper articles at a college level.
• Managerial: Job has no responsibility for the direction or supervision of others but may provide advice/direction to an employee with less experience/skill or tenure.
• Policy/Decision Making: Moderate - The employee normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. More complex work as well as decisions with more significant impacts may be reviewed prior to being finalized.
• Technical Skills: Limited Application - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities.
• Interpersonal/Human Relations Skills: Moderate - Interactions may involve support of controversial positions or the negotiation of sensitive issues or important presentations. Contacts may also involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.

Benefits

• Vacation Leave: 14 days per year, increasing with longevity.
• Sick Leave: 12 days per year.
• Holidays: 12 paid holidays per year, including one floating holiday the first full pay period of January.
• Health Insurance: Three health plans available to select from at a group rate.
• Dental Insurance: Two dental plans available to select from at a group rate.
• Vision Insurance: Available at a group rate.
• Flexible Spending Accounts: Health Care and Dependent Care accounts available.
• Short Term Disability Insurance: City-paid coverage.
• Cancer Benefit: City-paid coverage.
• Life Insurance: City-paid insurance valued at twice the annual salary ($400,000 maximum); additional life insurance for self and/or dependent is available at employee's cost.
• Longevity pay beginning at year six.
• Tuition Assistance: $5,250 per calendar year.
• Employee Assistance Program.
• Onsite wellness center/clinic.
• Access to the Goodyear Recreation Center.
• Robust employee well-being program.
• Free identify theft monitoring and protection with Aura.
• Deferred Compensation Plan: 2% city match (employee contributes 1%).
• Retirement Health Savings: $22.50 city contribution (employee contributes $12.50 per pay period).
• Retirement: Arizona State Retirement System (ASRS) Defined Benefit plan with mandatory city and employee contributions currently at 12.00%. Plan includes Long Term Disability Benefit.

Pay

$27.55 - $40.90 Hourly

Schedule

Rotating shifts to include nights, holidays, weekends, overtime, and overnight shifts.

Contact Information

Address: 1900 N. Civic Square, Goodyear, Arizona, 85395
Website: http://www.goodyearaz.gov