INVESTIGATION SPECIALIST II - 79011243

Requisition No: 879528 | Agency: Business and Professional Regulation | Position Number: 79011243

About the Role

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office role is part of the investigative team, responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.

Responsibilities

• Identify and apply specific portions of the Florida Statute with regard to allegations made against an association.
• Review evidence provided to determine if it is sufficient to move forward with an investigation.
• Make calls to witnesses, complainants, and respondents to obtain verbal and written statements.
• Prepare written letters to complainants and respondents.
• Prepare detailed investigative reports to outline each allegation that was investigated.
• Maintain a wide range of general knowledge of the Department and other agencies’ functions to provide referral information to the public as needed.
• Effectively monitor caseload to ensure cases are processed in a timely manner.
• Communicate with the supervisor daily.
• Conduct case and non-related case travel.
• Perform other related work as required.

Requirements

• Two years of investigative experience.
• Two years of experience in researching and analyzing statutory issues.
• Valid Florida Driver License.
• Case and non-related case travel.

Preferred Qualifications

• Bachelor's Degree from an accredited college or university; OR Associate's Degree from an accredited college or university and two years of investigative experience.
• Bilingual in both English and Spanish.

Skills

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Attention to detail and critical thinking.
• Strong oral and written communication.
• Customer service etiquette.

Pay

$1,808.49 - $1,856.49 biweekly

Benefits

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage (individual and family) for eligible employees.
• $25,000 life insurance policy for eligible employees.
• Additional supplemental insurance policies available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts.
• Tuition waiver program to attend an approved State of Florida College or University.

For additional benefit information, visit http://www.mybenefits.myflorida.com.

Schedule

Full-time, in-office position.

Note: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth for the background check.