Inventory Worker (Logistics / Manufacturing Production / Material Handling )

Responsibilities

• Oversee and coordinate Global OEM service activity, including the collection and reporting of quality data.
• Create and/or request Return Material Authorizations (RMA).
• Oversee and coordinate requests for material repair at the Global Repair Center.
• May maintain records and develop skills in basic tasks, techniques, and procedures within one skill area/process/method.
• Works within clearly defined SOPs and/or scientific methods and adheres to quality guidelines.
• Verifies warranty entitlement (either through internal databases or directly with vendors).
• Coincide outgoing RMA/RGA (Return Material/Goods Authorization) activity between BDB affiliate/user and Original Equipment Manufacturer (OEM).
• Maintain and report material failure analysis data for Quality trending.
• Monitor and report on OEM Service Levels (i.e., Cycle Time).
• Monitor and report on applicable financial-related activity (i.e., logistic costs, material savings, etc.).
• Coordinate/review return of Replacement/repairs material to originator (affiliate).
• Assist with other Service Administration roles as required (e.g., Service Supply Chain coordination).
• Keeps abreast of the basic requirements for regulatory compliance in own area of work and complies with those requirements.
• Participates in training on regulatory issues affecting own area of work.
• Follows Company Environmental, Health and Safety (EH&S) policies and procedures.
• Takes responsibility for safety in immediate work area.
• Notifies supervisor of all observed hazardous conditions or unsafe work practices.
• Performs other related duties and assignments as required.

Qualifications & Skills

• High school diploma or equivalent.
• Zero (0) to one (1) year warehouse experience or related experience and/or training.
• Obtains and/or maintains appropriate licenses/training/certifications, as needed.
• Has basic skills training in an analytical/scientific method or operational process area (e.g., material handling and management, logistics, manufacturing production).