Inventory Warehouse Associate

About the role

This position manages and controls product inventory in a warehouse fulfillment center, performing cycle counts, inventory adjustments, replenishments, and resolving overstock and damage issues while ensuring regulatory compliance.

Responsibilities

• Inventory Control
  • Perform cycle counts of products using computer system-generated reports.
  • Audit product locations to verify item accuracy, count, and expiration dating.
  • Identify and correct inventory errors; set up and adjust storage locations.
  • Investigate inventory discrepancies and make necessary adjustments in the system.
  • Edit customer invoices to remove unavailable items.
  • Alert supervisors to product non-conformances (e.g., new packaging, wrong count, damage, shortages).
  • Maintain clear fulfillment center aisles and storage location integrity.
  • Ensure regulatory compliance with DEA, OSHA, FDA, EPA, BoP, and local/state agencies.
• Replenishment
  • Assess replenished pick locations for proper restock settings in the computer system.
  • Match product transfers to pick location labels for accuracy.
  • Cycle count locations to verify on-hand quantities match reports.
• Overstock and Damages
  • Update overstock location placards or labels to reflect quantity changes.
  • Communicate with vendors, PLSI Liaison, and procurement to resolve vendor discrepancies.
  • Work with the vendor returns team to obtain return POs and update the warehouse management system.
  • Monitor and resolve discrepancies promptly.
  • Determine disposition of damaged product to approved charities.
  • Alert supervisors to product non-conformances.
• Returns
  • Process returned merchandise from customers or vendors from start to finish.
  • Collaborate with Sales Reps to ensure proper processing of customer returns.
  • Work with Sales Managers and the Vendor Returns Department to secure vendor reimbursements.
• Additional Responsibilities
  • Adhere to Patterson Companies' business code of ethics and conduct.
  • Align with Patterson Companies' Purpose, Vision, and Values.
  • Use assigned warehouse equipment/machinery safely and efficiently.
  • Meet or exceed assigned performance metrics and KPIs.
  • Maintain an organized, clean, and safe warehouse environment.
  • Handle hazardous materials, pesticides, and prescription drugs according to company processes and applicable laws.
  • Perform all work in accordance with company safety guidelines and regulatory compliance.

Skills and Qualifications

• Proficient and accurate PC/keyboarding skills.
• Familiarity with MS Office Productivity Suite (Excel, Word) and email.
• Ability to read, write, and count accurately.
• Comprehensive problem-solving skills.
• Ability to meet deadlines and productivity goals.

Physical and Cognitive Demands

• Frequent self/kneeling and stooping.
• Frequent ascending/descending (e.g., stairs/ladder).
• Frequent hand/eye coordination.
• Frequent movement/traversing within the warehouse.
• Frequent stationary positions (standing and seated).

Travel Requirements

This position requires no travel outside the local area.