Inventory Supervisor

Duties And Responsibilities

• Maintain accurate and up-to-date records of all inventory items, including receiving, storing, and shipping
• Utilize warehouse management systems (CloudX) to manage stock levels effectively
• Conduct regular physical inventory counts to reconcile stock levels and identify any discrepancies
• Investigate and resolve any discrepancies between system records and physical counts
• Implement strategies to optimize inventory levels, ensuring adequate stock levels to meet customer demands while minimizing carrying costs and excess stock
• Ensure that all inventory handling processes follow established quality control standards and comply with safety regulations
• Generate inventory reports, analyze data, and provide insights to management to improve inventory control procedures and overall warehouse efficiency
• Analyze inventory levels and trends to determine optimal stock levels and reorder points
• Conduct monthly EFR (Efficiency Feedback Reviews) with staff providing feedback and coaching on areas of improvement
• Supervise and provide guidance to inventory control staff, including training, scheduling, and performance evaluations
• Collaborate with customer service and sales teams to resolve inventory-related customer inquiries and ensure timely and accurate order processing
• Identify opportunities for process improvement and implement solutions to enhance
• Strategically plan and implement storage layouts to maximize space utilization within the warehouse
• Continuously assess storage capacity and identify opportunities for optimizing space allocation, reducing wastage, and increasing overall storage efficiency

Requirements

• Previous experience in a similar role, preferably in a 3PL environment or logistics industry
• Strong knowledge of inventory management processes, industry best practices, and relevant regulations
• Proficiency in using warehouse management systems (WMS), enterprise resource planning (ERP) software, and Microsoft Office Suite
• Ability to communicate, including reading, writing, and speaking in English. Spanish proficiency is preferred but not required
• Excellent leadership and supervisory skills, with the ability to motivate and develop a team
• Effective problem-solving and decision-making abilities, with a focus on continuous improvement
• Ability to perform basic math functions. Ability to work overtime as business needs dictate
• Aligned with Bergen's How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others

Physical Requirements

• Work regularly to lift and/or move objects 10-30 lbs; occasionally, with team support, lift and/or move objects greater than 30 lbs
• Must be able to stand and walk for extended periods of time including stair climbing
• Frequent bending, stooping, squatting and kneeling are required to retrieve and stock products at various heights
• May be required to climb ladders or stairs to access products stored on higher shelves
• Capable of performing repetitive tasks, such as packing, sorting, or labeling, with efficiency and attention to detail
• Must be able to tolerate fluctuations in facility temperatures
• Must be able to tolerate an occasional high noise volume environment that includes speakers, fans, moving racks and conveyor belts