Inventory Specialist

About the role

The Inventory Specialist is responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. They support pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns.

Responsibilities

• Reviews and coordinates the proper use of reports and system applications to ensure accuracy of front end and pharmacy on-hand balances and pricing.
• Executes and maintains front end and pharmacy asset protection techniques, and files claims for merchandise received but not billed, shortages, order errors, or damaged goods, including prescription drugs.
• Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Completes and coaches team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
• Scans in all deliveries while the vendor is still in the store, focusing on One Box receiving. Contacts vendors for past undelivered scheduled receipts and opens tickets as needed to correct inaccurate orders.
• Verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders, performs any necessary tote audits, and accurately reports any shortages or damaged product.
• Completes On-Shelf Availability (OSA) end-to-end process, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/scan outs returns on all subscribed departments, including vendor/DSD departments and pharmacy scan outs.
• Completes execution of all pricing activities including price changes, markdowns, and markdown deletions. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.
• Supports front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.
• Maintains accurate inventory counts. Updates designated pull & quarantine item on-hands and places them in the designated holding area. Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Assists in the maintenance of inventory records, including receiving and posting of all products received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.
• Supports the physical inventory day activities, including preparing the sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.
• Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Completes any additional activities and other tasks as assigned.

Qualifications

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Must have a willingness to work a flexible schedule, including evening and weekend hours.
• Demonstrated attention to detail and ability to multi-task and manage execution.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

Preferred Qualifications

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens, with an evaluation on file.

Benefits

To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser https://jobs.walgreens.com/benefits.

Pay

$22 - $26 / Hourly