Inventory Specialist
Petco · Needham, MA · 3 wk ago
Manufacturing$17–$25/hrPart-time
About the role
Inventory Specialist at Petco plays a key role in delivering seamless, efficient omnichannel experiences that connect our customers to the products they need, when and how they want them. Primary focus is on Ship-from-Store (SFS) and Omni Channel execution.Responsibilities
- Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners.
- Adhere to and promote all safety, loss prevention, and operational procedures.
- Escalate issues or concerns appropriately to the Leader on Duty.
- Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor.
- Contribute to a collaborative, inclusive team culture focused on shared success.
- Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping.
- Support efficient Omni Channel execution to reduce processing time through process familiarity and operational discipline.
- Absorb and assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines.
- Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
- Analyze on-site conditions versus plan, identify variances, and recommend or implement corrective actions.
- Cook up with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard.
- Communicate daily status updates to PCC leadership, including unfinished orders or required system corrections.
- Perform routine housekeeping tasks to maintain a clean, organized, and professional backroom and sales floor.
- Support special projects and additional operational tasks as assigned.
Requirements
- A minimum of 1 year of experience working with or caring for companion animals and aquatic life.
- Strong knowledge of animal care, husbandry, and maintenance practices.
- Demonstrated ability to educate others and communicate effectively.
- Strong customer service mindset with an aptitude for selling behaviors.
- Basic business, math, and inventory management skills.
- Strong organizational, interpersonal, and communication skills.
Qualifications
- A high school diploma or GED required, or equivalent work experience.
- Strong attention to detail and organizational skills.
- Basic math proficiency and above-average communication skills.
- Ability to follow processes while applying sound judgment when needed.
- Strong teamwork and problem-solving skills.
Skills
- Genuine interest in animals and their care preferred.