Inventory Specialist

About the role

As an Inventory Specialist at Petco, you play a key role in delivering seamless, efficient omnichannel experiences that connect our customers to the products they need, when and how they want them. Your primary focus is on Ship-from-Store (SFS) and Omni Channel execution within the Pet Care Center (PCC).

Responsibilities

- Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners. - Adhere to and promote all safety, loss prevention, and operational procedures. - Escalate issues or concerns appropriately to the Leader on Duty. - Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor. - Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping. - Support efficient Omni Channel execution to reduce processing time through process familiarity and operational discipline. - Assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines. - Maintain accurate inventory flow and support quarterly and annual physical inventory counts. - Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling. - Analyze on-site conditions versus plan, identify variances, and recommend or implement corrective actions. - Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard. - Communicate daily status updates to PCC leadership, including unfinished orders or required system corrections. - Perform routine housekeeping tasks to maintain a clean, organized, and professional backroom and sales floor. - Support special projects and additional operational tasks as assigned.

Qualifications

- High school diploma or GED required, or equivalent work experience. - Strong attention to detail and organizational skills. - Basic math proficiency and above-average communication skills. - Ability to follow processes while applying sound judgment when needed. - Strong teamwork and problem-solving skills. - Genuine interest in animals and their care preferred.

Skills

- Minimum of 1 year of experience working with or caring for companion animals and aquatic life. - Strong knowledge of animal care, husbandry, and maintenance practices. - Demonstrated ability to educate others and communicate effectively. - Strong customer service mindset with an aptitude for selling behaviors. - Basic business, math, and inventory management skills. - Strong organizational, interpersonal, and communication skills. - High school diploma or GED preferred. - Completion and ongoing maintenance of the Petco Animal Care Certification Program required.