Inventory Specialist

About the role

Petco is a company dedicated to improving the lives of pets and their human companions. Founded in 1999, we provide everything our customers need to help their pets live their best lives, from food and toys to veterinary care and supplies.

Responsibilities

• Pet First: Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners. Adhere to and promote all safety, loss prevention, and operational procedures. Escalate issues or concerns appropriately to the Leader on Duty.
• Foster the Fun: Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor. Contribute to a collaborative, inclusive team culture focused on shared success.
• Let's Go! Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping. Assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines. Maintain accurate inventory flow and support quarterly and annual physical inventory counts. Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard. Communicate daily status updates to PCC leadership, including unfinished orders or required system corrections. Perform routine housekeeping tasks to maintain a clean, organized, and professional backroom and sales floor. Support special projects and additional operational tasks as assigned.

Key Responsibilities

• Omni Channel & Operations: Ensure accurate, timely execution of SFS and Omni Channel processes. Maintain operational standards across backroom and sales floor environments. Support inventory accuracy, replenishment, and merchandise presentation. Follow all policies, procedures, and safety standards.
• Customer Experience: Process register transactions accurately and efficiently when supporting the sales floor. Deliver a positive customer experience through professionalism and teamwork.

Qualifications

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices. Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors. Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills. High school diploma or GED preferred. Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Skills

• Experience with or caring for companion animals and aquatic life.
• Knowledge of animal care, husbandry, and maintenance practices.
• Ability to educate others and communicate effectively.
• Customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Organizational, interpersonal, and communication skills.

Benefits

At Petco, we offer a comprehensive benefits package including health and financial benefits, 401K, incentives, and PTO. For a more detailed overview, please visit this link.

Pay

The salary range for this role is $13.00 - $22.00 per hour, with a start rate of $16.00 per hour. The actual pay rate will depend on various factors including position, location, level of experience, and applicable state or local minimum wage laws.

Schedule

Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions. Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.