Inventory Specialist

About the role

Petco is a company dedicated to improving the lives of pets and their owners. We strive to provide everything our customers need to ensure their pets live their best lives, from food and toys to veterinary care and supplies.

Responsibilities

• Pet First: Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners. Adhere to and promote all safety, loss prevention, and operational procedures. Escalate issues or concerns appropriately to the Leader on Duty.
• Foster the Fun: Provide friendly, helpful, and solution-oriented customer service when supporting the sales floor. Contribute to a collaborative, inclusive team culture focused on shared success.
• Let's Go!: Execute daily Ship-from-Store (SFS) operations, including accurate picking, packing, labeling, and shipping. Assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines. Maintain accurate inventory flow and support quarterly and annual physical inventory counts. Complete Omni and SFS-related projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling. Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment are executed to standard. Communicate daily status updates to PCC leadership, including unfinished orders or required system corrections. Perform routine housekeeping tasks to maintain a clean, organized, and professional backroom and sales floor. Support special projects and additional operational tasks as assigned.

Key Responsibilities

• Omni Channel & Operations: Ensure accurate, timely execution of SFS and Omni Channel processes. Maintain operational standards across backroom and sales floor environments. Support inventory accuracy, replenishment, and merchandise presentation. Follow all policies, procedures, and safety standards.
• Customer Experience: Process register transactions accurately and efficiently when supporting the sales floor. Deliver a positive customer experience through professionalism and teamwork.

Qualifications

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices. Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors. Basic business, math, and inventory management skills. Strong organizational, interpersonal, and communication skills.

Skills

• High school diploma or GED required, or equivalent work experience.
• Strong attention to detail and organizational skills. Basic math proficiency and above-average communication skills. Ability to follow processes while applying sound judgment when needed. Strong teamwork and problem-solving skills. Genuine interest in animals and their care preferred.

Benefits

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role. Petco offers a comprehensive benefits package including health and financial benefits, 401K, incentives, and PTO. For more details, please visit Petco Total Rewards.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.