Inventory & Customer Service Specialist

Position Summary

We are seeking a reliable, customer-focused team member to support our fast-paced, hands-on environment. This role combines the precision of warehouse work with the relationship-building of customer service.

Position Responsibilities

• Provide insightful, accurate, detailed information to our customers' questions or problems.
• Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer's application and order.
• Receives incoming materials, checking packing slips against actual merchandise received. Inspects materials for obvious defects, solving related problems and notifying supervisor as necessary.
• Stock shelves and ensure materials are in their designated area.
• Pulls materials from warehouse shelves to fill current orders. Identify correct quantity and customer specifications.
• Utilize RF guns for picking and packing. Packs and ships materials in designated cartons per customer order and department procedures.
• Affords assistance with loading and unloading trucks.
• Check email and trackers daily for time-sensitive company information.
• Posts purchase orders via RF and other related data into the computer system.
• Completes two full Cycle Counts per year to maintain an accurate inventory of items and locations.
• Involves maintaining a clean, organized area.
• Work closely with all internal departments, combining individual efforts to better serve the customer.
• Performs other duties as obvious or assigned.

Qualifications

• Must be able to work Monday through Friday, 6am-3pm
• Minimum High School Diploma
• Organized with strong time management skills
• Self-motivated and self-starter
• Strong attention to detail needed
• Ability to learn our ERP system

Compensation & Benefits

• Health, Dental, and Vision Insurance
• Disability Insurance and Life Insurance
• 401(K) and Stock Ownership
• Paid Vacation and holidays
• Education Benefits
• Wellness Programs
• Work/Life Balance

Commitment to Safety

• Adhere to all United Electric health, safety, and environmental policies.
• Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk.
• Your personal safety is your responsibility.
• Complete an accident/Incident report for any safety and/or health infractions that occur or are witnessed.
• Support all United Electric health, safety, and environmental policies for all employees within your branch.