Inventory Control Specialist

Essential Responsibilities and Duties

• Coordinate internal inventory audits, including cycle counts and physical inventories.
• Assist third-party auditors and clients during their inspections, providing necessary support and documentation.
• Prepare and file all audit-related documentation in NetSuite and SharePoint.
• Analyze audit findings, identify discrepancies, and implement corrective actions.
• Monitor inventory levels and report any discrepancies to management.
• Serve as the main liaison for the Terminal Manager regarding random stock checks and audit-related paperwork.
• Aid with client inventory reconciliations.
• Understand and utilize various shipping methods, including knowledge of shipping procedures, routes, and rates.
• Aid in the creation and maintenance of packing list templates for vessels, barges, rail, and trucks.
• Understand warehouse audit processes and procedures to assist with inventory audits.
• Reconcile NetSuite transactions and analyze inventory data to identify trends and areas for improvement.
• Work directly with management to provide updates on stock inflow and outflow.
• Communicate any inventory adjustments to the Traffic Team based on audit findings.
• Assist the Traffic Manager with process improvement projects and root cause analysis.
• Provide support within Scale House operations, including scheduling and coverage to assist with overtime reduction when needed.
• Offer exceptional customer service by effectively addressing and resolving a wide range of customer inquiries and complaints.
• Specifically, this includes expertise in handling issues related to billing, trucking, container management, and inventory.
• Utilize strong problem-solving and communication skills to identify root causes of customer issues and implement effective solutions.
• Build and maintain positive customer relationships through proactive communication and a customer-centric approach.

Education, Knowledge, Experience, Skills, and Abilities Required

• Candidate must be proactive, flexible, and a self-starter with the ability to prioritize and execute multiple activities in a fast-paced work environment.
• Must have extensive formula experience in Excel.
• Must be able to manage the varied tasks associated with multiple projects.
• Superb organizational and interpersonal skills.
• Must be able to multitask and prioritize, work independently, be extremely detailed oriented, and be forward-thinking.
• Process Improvement Oriented.

Physical Requirements

• Must meet “fit for duty” requirements upon job offer (pre-employment physical and drug test).
• Ability to lift up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

About the Role

HOST seeks a dynamic, operations-minded specialist to serve as a liaison between our customer support, operations, and scale teams. Working with a myriad of personalities in a fast-paced environment where daily activities will vary widely. In this position, the specialist will play an important role be supporting the customer service, traffic, and operations teams to ensure smooth and successful operations.

Qualifications

By submitting your application, you are explicitly consenting to receive text message updates and communications from HOST Human Resources concerning the job opportunity to which you are applying. Data & msg rates may apply. Should you not wish to receive texts from HOST Human Resources, simply reply to any text you receive with STOP.

Benefits

Equal Opportunity Employer. We celebrate diversity, and we are committed to creating an inclusive environment for all team members.