Inventory Associate - Knobcrest (North Houston)

About the role

The Inventory Associate will maintain smooth operations of all day-to-day operations as they relate to receiving, order selecting, bin slotting, and sanitation. The Inventory Associate provides exceptional customer service and supports first-shift receiving and Operations programs as needed. Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

Responsibilities

• Reliable, consistent attendance is a requirement; punctuality and dependable attendance to meet the needs of the business, including attending and taking part in meetings and presentations.
• Assists with the physical count process, as directed by the Manager.
• Cycle counts products, purchased donations, and United States Department of Agriculture (USDA) commodities.
• Identifies all products not received into the system before inventory cutoff time and tags with do not count tags.
• Ensures all products are tagged, with barcode tags and pallets in bin locations.
• Completes the racking of products from the receiving area into the warehouse.
• Cycle counts pick bins and researches all shortages and missed picks.
• Recoups all damaged products found during the cycle counts process.
• Maintains proper recordkeeping of missing product and pallet tags.
• Ensures old products are marked and given to the Produce Movement Specialist to ensure they are distributed on time.
• Supports Volunteer Services in pulling and verifying products for projects and helps with Saturday coverage and coverage during periods when the Houston Food Bank (HFB) has large volumes of volunteers.
• Completes Receiving Order Detail Sheets (RODS) to ensure quantities are recorded correctly.
• Completes all paperwork in a timely fashion.
• Communicates effectively with staff and management on inventory discrepancies and issues.
• Maintains a clean and friendly work environment and warehouse by completing sanitation lists.
• This position has no supervisory responsibilities.

Requirements

• Education/Experience: High School Diploma from an accredited school or general education development (GED) certificate; 1+ years’ experience in receiving or other inventory/warehousing-related work required; Experience in food warehousing preferred.
• Certificates, Licenses, And Registrations: NA.
• Special Knowledge/Skills/Abilities: Must be able to work in different temperature-controlled environments including dry warehouse, cooler, produce room, and freezer warehouse areas; Must be able to perform basic mathematical functions such as addition and multiplication; Strong customer service skills and willingness to assist others; Able to communicate complex information clearly; Attention to detail; Strong problem-solving abilities; Ability to work with a diverse population; Able to coordinate well with other departments and staff; Ability to operate all types of warehouse machinery standup & sit-down forklifts, long & short pallet jacks, manual jacks, computers, copiers, and other business equipment.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; Ability to deal with problems involving a few concrete variables in standardized situations.
• Competencies: Action-Oriented / Customer Focus / Drives for Results / Informing / Approachability / Learning on the Fly / Perseverance / Self-development / Listening / Peer Relationships / Integrity and Trust / Functional/Technical Skills.
• Physical Requirements: While performing the duties of the