Interventional Psychiatry Med Tech: TMS & Spravato Oversight

Role Responsibilities

• Administer and monitor Transcranial Magnetic Stimulation (TMS) treatments to patients (training provided)
• Monitor patients undertaking Spravato (esketamine) treatment during administration and post-administration
• Work with staff and insurance companies as needed to finalize patient paperwork, including Prior Authorizations, prior to treatment
• Manage administrative tasks related to treatment (e.g., scheduling, entering authorizations, etc.)
• Administer clinical tasks (e.g., taking vital signs) with patients
• Respond to incoming patient inquiries related to interventional psychiatry
• Build relationships with patients during their treatment sessions
• Cookordinate patient care with their in-house treatment team
• Reach out to potential referral sources (therapists, physicians, etc) in the local community to promote our medication management, therapy, TMS, and esketamine treatment availability
• Provide administrative support to the front office team, as availability allows

Qualifications

• Experience in medical office setting preferred
• High school diploma required, College degree preferred
• Successful completion of a medical assistant program preferred
• Basic Life Support Certification preferred
• One year of related previous work experience in a psychiatric setting is preferred
• Ability to effectively and fluently speak, read, and write English
• Ability to perform basic math and quantitative measurements, e.g. obtains height and weight, etc.
• Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner
• Organizational skills to set priorities and efficiently complete assigned work
• Able to accurately interpret and utilize basic medical terminology and abbreviations
• Able to work independently and to make decisions based on department polices and established procedures
• Adequate attention to detail
• Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information
• Able to maintain strict adherence to protocols related to confidential or sensitive information

Characteristics of an Ideal Candidate

• Medical assistant experience of at least 1 year preferred
• Experience administering TMS and/or Spravato to patients preferred
• Experience working with private insurance companies, submitting PA's, PHQ9's, PHQ10's and other patient related paperwork
• Displays a "patient first" mentality
• Self-starter and self-manager
• Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
• Interacts professionally and courteously with all patients, staff, and doctors
• Detail oriented
• Physically able to stand on feet for many hours at a time
• Exels at multi-tasking and managing priorities with conflicting demands
• Able to reach out to patients for marketing or re-marketing efforts

Benefits

• Generous Salary
• 401(k) and 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Generous Paid time off and Sick time
• Paid holidays
• Professional development assistance
• Retail plan
• Vision insurance
• Medical specialties: Psychiatry

Schedule

In-person

Work Setting

Outpatient

Private Practice