Interpretive Park Guide I

About the role

Seasonal Position: Mid-February through mid-November (40 hrs./week, weather permitting). Supervised by the Interpretation & Education Programs Manager.

The Interpretive Park Guides work with the Department of Interpretation & Education to connect visitors with the importance of park resources. The Park Guide should have an interest in the natural world and be able to relate higher-level concepts to visitors in a way that is understandable and clear. Park Guides should have the ability to learn the flora and fauna of the mountain and present inspiring, research-based and compelling programs to audiences of all ages.

Responsibilities

• Prepare and present daily interpretive programs throughout the mountain
• Monitor for safety and answer questions at Linville Peak and the Swinging Bridge
• Constantly exhibit a guest service attitude, a smile, and an interest in guest comfort and service
• Assist in response during inclement weather and partial mountain closures
• Create non-personal interpretive media such as handouts, exhibits and guidebooks
• Rove park trails and visitor areas to provide informal interpretation and customer service
• Distribute park information and answer guest questions
• Record regular community science weather observations
• Assist with the planning and implementation of special events
• Serve as a frontline representative by modeling and teaching conservation of the natural world
• Assist with park operations in various capacities
• Respond to emergency calls and take appropriate action following guidelines and procedures
• Maintain litter-free grounds
• Other duties will be assigned as necessary, especially during peak visitation days

Qualifications

• Working toward or have a degree in biology, environmental studies, history, or a related field
• Experience developing and implementing interpretive programs or the ability to learn
• First Aid/CPR certification, or willingness to get certified
• NAI Certified Interpretive Guide or NC Certified Environmental Educator preferred
• Capable of learning local flora and fauna, and how to handle educational animals
• Ability to be flexible with the daily/weekly schedules based on visitation and weather
• Reliable transportation (occasionally we use personal vehicles to get around the park)
• Must have good hiking boots and gear for the outdoors (uniform shirts and some rain gear provided)
• Ability to lift 50 lbs