Interpreter (Spanish) / Registration - Float Pool

About the role

The Interpreter/Registration position provides services at HealthNet Health Centers for non-English speaking patients and family members, ensuring compliance with ADA and equal access for people with all levels of abilities.

Responsibilities

• Translate English for Spanish patients and their families.
• Serve as a liaison between non-English speaking communities and HealthNet.
• Respond to concerns regarding language interpreting and communication for patients and their families.
• Assist in collecting patient information.
• Provide support such as financial screening, answering telephones, making appointments, assisting in the cashier area, and the medical records area.
• Provide cultural education to other employees.
• If certified as a Medical Assistant, perform additional patient care duties as expected.
• Perform other tasks as requested by physicians or clinic managers.

Schedule

Full-time, Monday–Friday, 1st shift. Float to multiple Indianapolis locations:

• Barrington Health Center - 3401 East Raymond St. Indianapolis, IN 46203
• Downtown Health Center - Methodist Professional Center 1, 1801 North Senate Blvd., Suite 310, Indianapolis, IN 46202
• Martindale Brightwood Health Center - 2855 N Keystone Avenue, Suite 100, Indianapolis, IN 46218
• Northeast Health Center - 3908 Meadows Drive, Indianapolis, IN 46205
• People's Health Center - 2340 East 10th Street, Indianapolis, IN 46201
• Southeast Health Center - 901 Shelby St, Indianapolis, IN 46203
• Southwest Health Center - 1522 West Morris Street, Indianapolis, IN 46221
• Speedway Health Center - 6020 Crawfordsville Road, Suite 102, Indianapolis, IN 46224

About HealthNet

HealthNet is a nonprofit 501(c)(3) organization of community-based health centers located in Indianapolis and Bloomington, IN. Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers, 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet’s mission is to improve lives with compassionate health care and support services, regardless of ability to pay.

Requirements

• High School Diploma or GED.
• Knowledge and experience translating Spanish in a medical setting.
• Must be or be willing to be certified in translation.
• Reliable transportation required; may be subject to travel to assist other Health Centers.

HealthNet is not currently sponsoring work visas.

Skills

• Excellent interpersonal skills.
• Appreciation and understanding of Hispanic/Latino communities.
• Customer service skills.

Physical Requirements

• Able to stand, walk, sit, bend, squat, and stoop for prolonged periods; repeated bending, stooping, and squatting required.
• Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds.
• Able to perform duties during varied and/or prolonged work hours.
• Must be able to read, write, hear, and communicate effectively in English both orally and in writing.

Benefits

• Competitive compensation.
• Medical, dental, and vision plans.
• Short-term and long-term disability.
• Health Savings Account & Difference Card (available within certain medical plans).
• Flexible Spending Account.
• Life Insurance, AD&D, Group Accident, Critical Illness, and Hospital Indemnity.
• Domestic Partner Leave.
• Wellness Programs.
• 401k match.
• Paid Time Off (accrues from start of employment and available to use immediately).
• Tuition Reimbursement.
• Employee Referral Program.

Fair Labor Standards Act Classification: Non-Exempt