Internship - System Support Technician

About the role

Provide technical support for users, assist System Support Staff, Help Desk, and administrative functions in a 100% employee-owned construction company. We offer full-time paid internships.

Responsibilities

• Enter Help Desk work orders and answer Help Desk Support Line
• Install and modify systems and system upgrades as needed for all PCs/iPads as directed
• Troubleshoot problems with office personnel regarding system hardware and software problems
• Code all IT bills for payment
• Maintain equipment inventory
• Generate all IT Department Purchase Orders
• Order equipment as directed by System Support Supervisor
• Keep user and departmental procedures current
• Special projects as assigned by the IT Manager or System Support Supervisor
• Additional duties/responsibilities as defined by the supervisor

Qualifications

• Pursuing a bachelor’s degree in Computer Science and/or Information Systems preferred
• Strong quantitative and analytical skills
• Good organization skills
• Adaptable and able to thrive in a fast-paced, high-pressure environment
• Proficiency in Microsoft Word and Excel essential
• Problem-solving skills with attention to detail
• Self-motivated; ability to work independently
• Good written and verbal communication skills