Internship, Program Manager, Service Operations (Fall 2026)

What You'll Do

• Assist with developing and launching new products and processes that drive customer experience and improve brand loyalty
• Assist in gathering and evaluating data to streamline existing service processes to enhance efficiency and reduce operational costs
• Work closely with Service Program Manager, Service Management, Service and Parts teams to align strategies and goals
• Aid with processes to analyze market trends, customer behaviors, and industry best practices to identify new product opportunities
• Assist in conducting data analysis to identify areas for cost reduction and revenue enhancement and provide regular financial reports and insights to senior management

What You'll Bring

• Impeccable organizational skills and acute attention to detail
• Proven ability to handle multiple projects with competing priorities
• Excellent verbal and written communication skills, strong proficiency in Microsoft Office
• Demonstrated ability to quickly grasp new concepts and proactively seek clarification when needed
• Strong ability to build and maintain positive working relationships with internal business functions globally, as well as external vendors
• Strong ability to travel up to 25% of the time

Benefits

• Medical plans > plan options with $0 payroll deduction
• Fertility, adoption, and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
• Flexible Spending Accounts (FSA)
• 401(k), Employee Stock Purchase Plans, and other financial benefits
• Basic life, AD&D, and short-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Commuter benefits
• Employee discounts and perks program

Pay

Expected Compensation $21.63 - $37.02/hour + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
The total compensation package for this position may also include other elements dependent on the position offered.