Internet Sales Representative

Job Responsibilities

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintain an ongoing customer database to capture repeat business
• Schedule appointments with interested buyers for test drives and delivery of vehicles
• Disclose terms of sales with consumers and review sales with dealership management

Job Requirements

• Previous customer service experience is a must
• Previous call center, Internet Sales, Inside Sales, or Telesales experience - 1 year minimum
• Dealership experience is preferred
• Requires strong communication skills in order to work most effectively with customers
• Requires strong computer skills and excellent organizational skills to help keep track of all sales leads and to keep the website data up-to-date
• Excellent follow through and follow up skills
• Professional demeanor at all times with customers