Internet Sales Representative

About the role

We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success, offering online and in-store training programs with our manufacturers.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions, keeping positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking system daily

Requirements

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check and drug screen

Benefits

• 401(K)
• Paid holidays
• Paid vacation
• Health, dental, and vision insurance at group rates
• Basic life insurance
• Accident and critical illness insurance
• Growth opportunities
• Competitive pay plans