Internet Business Development Representative

About Us

General RV Center, founded in 1962, is the nation’s largest family-owned RV dealer. With locations nationwide and a global presence through our Internet Sales team, we’ve grown from a small Detroit gas station into a premier RV partner, helping millions of families experience the RV lifestyle. As a third-generation family-owned business, we pride ourselves on our family values and passion for the RV industry. Since 2014, we’ve been recognized by Crain's Detroit as one of Michigan's largest and fastest-growing privately held companies.

Responsibilities

• Provide customers with the highest level of service that represents General RV Center as the premier RV partner.
• Generate leads using established BDR tools and playbook.
• Accurately track all customer interactions, sales opportunities, appointments, and outcomes.
• Utilize approved budget and post inventory daily at the direction from Sales leadership.
• Actively work on taking unverified leads and converting them into qualified opportunities, including customer name, phone number, email, and products of interest.
• Follow up with messages and leads received overnight every morning.
• Contact previous in-store customers by identifying them through the CRM Opportunity Tool and reengage those sales opportunities.
• Proactively follow up with Sales Management to learn of price changes so listings are consistent with listed prices.
• Work with the Sales team and leadership to develop a strong working relationship.
• Attend morning Sales meetings one time per week to provide necessary updates on workflow and stay informed on Sales initiatives.
• Partner with photo takers to ensure pictures are uploaded promptly and meet the established quality standards.
• Use the Sales Management team as a frontline resource for any inventory, industry, or sales process-related questions.
• Smile and laugh… a lot.

Requirements

• Process and procedure oriented.
• Strong organizational skills, attention to detail, and ability to work well under pressure to hit deadlines.
• Must possess analytical skills to evaluate the ongoing effectiveness of programs and prepare actionable reporting.
• Exceptional interpersonal skills that will lead to solid relationships with internal and external partners.
• Communicate well to all levels within the organization.

Benefits

• Comprehensive benefits package including medical, dental, vision, and life insurance options.
• Paid vacations.
• 401k with company matching.