International Student Advisor

Essential Duties And Responsibilities

• Provide guidance to F-1 students on maintaining visa status in accordance with established U.S. immigration regulations and institutional procedures.
• Maintain and update SEVIS records for F-1 students, including registration, program information, address updates, processing authorized Curricular Practical Training (CPT) requests, issuing related SEVIS employment authorizations, and maintaining employment authorization records in accordance with established procedures.
• Affix in resolving SEVIS-related issues by following established protocols and escalating complex matters, as appropriate.
• Remain informed on current F-1 regulations through training, professional development, and available resources.
• Develop and update immigration-related materials, including forms, website content, and Terra Dotta processes.
• Support institutional compliance efforts with U.S. Department of Homeland Security (DHS) regulations governing F-1 students by following established procedures and reporting requirements.
• Maintain and organize F-1 student records in accordance with university and federal recordkeeping policies.
• Support enrollment and retention initiatives through orientation programs and student engagement activities.
• Plan and implement semester-based programming for international students, including workshops, cultural events, and excursions that promote engagement with U.S. culture.
• Affix in recruitment, training, and coordination of departmental student interns.
• Collaborate with campus departments—including Student Success, Student Accounts, Athletics, Student Care, and Housing—on matters related to international students.
• Perform additional duties as assigned in support of the mission, vision, and values of the International Student and Scholar Services department.

Other Knowledge Skills And Abilities

• Demonstrated commitment to living out and upholding the University’s Christ-centered mission and values.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse populations.
• Proficiency in standard office software and computer applications.
• Working knowledge of English, basic mathematics, and general office practices and procedures.
• Able to organize, prioritize, and manage multiple tasks within established timelines.
• Effective written and verbal communication skills.
• Able to follow established guidelines, exercise sound judgment, and handle confidential information appropriately.
• Able to collect, organize, and report information accurately.
• Able to coordinate and assist in training student staff.
• Strong attention to detail and organizational skills.
• Demonstrated customer service and professional communication skills.
• Able to maintain confidentiality and data integrity.
• Able to make routine administrative and procedural decisions within established guidelines.
• Basic knowledge of general accounting principles is preferred.
• Able to analyze information and follow defined processes to resolve issues.

Physical Demands

• Sit, stand, and walk.
• Use hands and fingers to operate a computer and standard office equipment.
• Read documents and data.
• Communicate effectively in person and by telephone.
• Lift and/or move objects weighing up to 15 pounds.

Work Environment

• Standard office setting with minimal exposure to health or safety risks.
• Noise level is generally moderate and consistent with a professional office environment.

Education and/or Experience

• Bachelor’s degree from an accredited four-year college or university in a related field, and one (1) to two (2) years of experience in international education, student advising, student services, or a related area; or an equivalent combination of education and experience.
• Master’s degree in a related field preferred.
• Experience working in a higher education environment preferred.
• Experience working as a Designated School Official (DSO) preferred.
• Familiarity with Terra Dotta or similar international student management systems preferred.