International Operations Trainer

Overview

The International Operations Trainer will assist in the development and facilitation of AIT's Corporate Operations Training Program. This role trains all operational teammates using a blend of live, instructor-led courses with supplemental e-learning content.

Responsibilities

• Facilitate the live, instructor-led courses on a consistent and regular schedule each week (approx. 20 hours per week).
• Maintain proficient knowledge of AIT Operational Processes across all Products.
• Help to develop the live program curriculum, content, job aids & activities.
• Constantly focus on continuous improvement: researching best practices, learning & development tools & methods, creative interactive activity ideas, etc...
• Monitor and evaluate the effectiveness of the Operational Onboarding Training Program through feedback and evaluation to continuously improve the learning experience.
• Suggest adjustments to improve.
• Act as a mentor to participants in each training program, ensuring their success not only during the program but in the days/weeks/months afterwards.
• Manage and report on virtual trainings in LMS, learning management system, which supplement the live instructor-led trainings.
• Assist in assessing, communicating, and coordinating the new hire onboarding experience and provide feedback and suggestions to hiring managers for the continued teammate onboarding and development of their new teammate.
• Cultivate and maintain relationships with teammates, subject matter experts and leaders across the organization.
• Aid the training team with other AIT Training Initiatives, as needed.
• Comply with all policies and standards.

Qualifications

• Education: High School Diploma (Required); Bachelor's Degree (Preferred)
• Experience: 5+ years International Freight Forwarding experience (Required)
• Knowledge, Skills, and Abilities: Proficiency in CargoWise, CCO Certification or higher preferred; Medium Full professional proficiency in Spanish; Experience training new employees a plus; High Strong written and verbal communication skills; comfortable with speaking in front of a large group of people; High Can drive understanding (i.e., using visual aids, able to recognize when a group or individual is lost and needs more attention); Medium Ability to effectively describe complicated ideas to different audiences (with different learning styles); Medium Deadline focused, organized and able to prioritize multiple projects; Medium Exceptional attendance record; High Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others.
• Licenses and Certifications: CargoWise, CCO Certification or higher (Preferred)

What AIT Can Offer You

• Base Compensation: $73,660.00 - $110,500.00 (dependent on geography and relative knowledge, skills, abilities, and experience)
• Bonus: Based on achievement of business and/or individual performance metrics (dependent on position)
• Benefits: Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k), Tuition Reimbursement
• Vacation: Up to 10 to 20 days annually (depending on tenure)
• Personal Days: 2 days annually
• Floating Holiday: 1 day annually
• Sick Days: 5 days annually
• Volunteer Hours: 6 hours annually
• Company Holidays: 6 holidays annually (plus Veterans Day for Veterans)

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

What You Will Be Doing

The International Operations Trainer will assist in the development and facilitation of AIT's Corporate Operations Training Program. This role trains all operational teammates using a blend of live, instructor-led courses with supplemental e-learning content.

What You Will Need

• Education: High School Diploma (Required); Bachelor's Degree (Preferred)
• Experience: 5+ years International Freight Forwarding experience (Required)
• Knowledge, Skills, and Abilities: Proficiency in CargoWise, CCO Certification or higher preferred; Medium Full professional proficiency in Spanish; Experience training new employees a plus; High Strong written and verbal communication skills; comfortable with speaking in front of a large group of people; High Can drive understanding (i.e., using visual aids, able to recognize when a group or individual is lost and needs more attention); Medium Ability to effectively describe complicated ideas to different audiences (with different learning styles); Medium Deadline focused, organized and able to prioritize multiple projects; Medium Exceptional attendance record; High Demonstrates a positive “can do” demeanor and has fun and gains energy from working with others.
• Licenses and Certifications: CargoWise, CCO Certification or higher (Preferred)