International Logistics Manager

Position Summary

The International Logistics Manager is responsible for managing the Company's international transportation operations, ensuring the efficient movement of imported food and non-food products from origin through final delivery. This role oversees ocean freight, drayage, customs compliance, and logistics service providers while driving freight optimization, vendor performance, and cost-saving initiatives.

Qualifications

• Bachelor's degree in Supply Chain Management, Business, Logistics, Engineering, or a related field preferred
• Minimum of 3–5 years of experience in international logistics, import transportation, or global supply chain management
• Experience managing ocean freight, drayage, freight forwarders, customs brokers, and international transportation providers
• Working knowledge of U.S. Customs regulations, FDA, USDA, FSMA, FSVP, tariff classifications, and import/export compliance
• Advanced proficiency in Microsoft Excel and transportation or ERP systems
• Strong analytical, organizational, communication, and problem-solving skills

Key Responsibilities

International Logistics Management

• Manage the day-to-day movement of imported food and non-food products through ocean freight, drayage, customs clearance, and domestic transportation
• Coordinate with suppliers, freight forwarders, customs brokers, carriers, and internal teams to ensure timely, cost-effective product delivery
• Monitor shipment activity, proactively resolve transportation issues, and minimize delays, detention, demurrage, and accessorial charges
• Support continuous improvements in transportation processes, shipment visibility, and service performance

Carrier & Vendor Management

• Develop and maintain strong relationships with ocean carriers, freight forwarders, customs brokers, and drayage providers
• Negotiate freight rates, service agreements, and transportation terms to achieve competitive pricing and reliable service
• Monitor carrier performance through established KPIs, including transit times, on-time delivery, fill rates, and service reliability
• Conduct regular freight benchmarking and market analysis to identify cost-saving opportunities and maintain competitive transportation costs

Cost Analysis & Freight Optimization

• Analyze transportation expenses, landed costs, and freight trends to identify opportunities for cost reduction and operational efficiencies
• Prepare monthly reports on cost per container, freight savings, carrier performance, and transportation KPIs
• Evaluate freight costs by origin, destination, carrier, forwarder, and transportation mode to support strategic purchasing decisions
• Partner with Procurement and Buying teams to evaluate freight costs for new import vendors and optimize inbound transportation strategies

Trade Compliance & Risk Management

• Ensure compliance with all applicable import regulations, including U.S. Customs, FDA, USDA, FSMA, FSVP, and other regulatory requirements
• Coordinate customs documentation, tariff classifications, customs audits, first-sale programs, and duty recovery initiatives
• Monitor changes in tariffs, duties, sanctions, and international trade regulations, communicating impacts and recommendations to leadership
• Support contingency planning to minimize disruptions resulting from port congestion, supply chain interruptions, or regulatory changes

Reporting & Continuous Improvement

• Develop and maintain logistics dashboards and performance metrics to measure transportation efficiency, service levels, and cost performance
• Utilize data analytics to identify trends, improve carrier performance, and optimize transportation processes
• Recommend process improvements, technology enhancements, and operational efficiencies that support the Company's growth objectives
• Collaborate cross-functionally with Procurement, Distribution, Operations, and Finance to improve overall supply chain performance