International Billing Supervisor
Avfuel · Ann Arbor, MI · 3 wk ago
AccountingFull-time
Job Summary Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations. Avfuel is seeking a Billing Supervisor. Duties/Responsibilities Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangementsIndependently and timely communicate with customers and Sales Team to effectively assist and resolve issuesMeet strict daily deadlines while insuring accuracy and excellent customer experienceProvide absence coverage in the event another biller is outCoordinate all emails that are sent to the group email boxTrain new hires and be available to guide and train other billers in the departmentCommunicate issues and concerns with manager and sales staffOther special projects and duties as assignedAlways have a positive attitude and ability to work well under pressureWilling to step up wherever needed to ensure daily departmental procedures are completedReconcile tax listing reports and ensure all contract fuel sales have processed at correct rates. Must communicate and work with suppliers, sales and AP to promptly work through any discrepancies. Handle all special setups for customers that need to be approved by pricing, sales and ITRun customer specific reports and send special invoices regularlyThis is a Monday thru Friday positionSupervise the Billing Associates and workload Qualifications Required Skills/Abilities: Strong communication skills both verbal and writtenExceptional multi-tasking skillsAbility to solve problems independentlyAbility to handle high stress environments from time to timeStrong organizational skills and attention to detailPositive attitude and willingness to be a team player Education And Experience High School Diploma requiredAssociates Degree preferred or equivalent experience1-2 years Accounting/billing/bookkeeping or comparable experience a plus2 + years customer service experience Physical Requirements Prolonged periods of sitting at a desk and working on a computer.Must be able to lift 15 pounds at times. Must be able to access and navigate each department at the organization’s facilities.