Internal Systems Engineer

Responsibilities

• Oversee the operation, maintenance, user access, enhancements, and compliance for internal data movement/transformation platforms and participant communications platforms (email and SMS/text messaging).
• Lead the evaluation, selection, and adoption of successor technologies that replace or modernize BIW's current data movement/transformation tooling (including on-prem ETL/data integration platforms).
• Own the modernization roadmap by partnering with stakeholders to define requirements, conducting vendor/solution evaluations, and recommending a path forward (including cloud migration and/or alternative ETL/data integration approaches).
• Drive proofs of concept (POCs) for successor technologies and produce decision documentation (options analysis, tradeoffs, and rationale) to align stakeholders and enable implementation.
• Maintain systems with 24x7 uptime through proactive monitoring, incident response, root-cause analysis, and timely remediation.
• Provide technical direction and support for the engineering team.
• Ensure secure, compliant, and efficient data movement between internal systems.
• Oversee integration design (APIs, ETL, message queues) and cross system data integrity.
• Ensure secure, compliant, and reliable delivery of all batch and transactional email communications, including ongoing monitoring of deliverability.
• Define and monitor bounce, reply, and sender addresses for email campaigns, ensuring proper routing, handling of responses, and notifications.
• Ensure reliable delivery of SMS-based program participant communications.
• Ensure compliance with current and evolving requirements, including FTC CAN-SPAM, FCC TCPA, and CTIA guidelines, to ensure all email and SMS communications meet regulatory standards and carrier requirements.
• Support audit and compliance reviews, providing documentation and expertise as required.
• Maintain documentation and follow best practices for internal application management.
• Collaborate with internal stakeholders to understand business needs and translate them into system requirements and enhancements.

Requirements

• 5 years of business and technical project management experience, preferred
• BS/BA in Computer Science or related field, preferred.

Skills & Abilities

• Ability to work well and communicate effectively with cross-functional teams, including business owners, technical contacts, and administrative end users.
• Skilled in writing test plans and executing application testing.
• Driven, self-motivated, and accountable for the success of internal applications.

Tech Stack & Tools

• Expertise in the core tech stack, including relational databases, Java-based web applications, a Java application server, and Linux-based hosting.
• Expertise in Java, JavaScript, and Python within multi-tier client/server environments.
• Expertise with source control and CI/CD platforms and practices.
• Expertise in system integrations (REST APIs, ETL, messaging) and automation/orchestration.
• Expertise with infrastructure-as-code tools and repeatable environment provisioning.
• Working knowledge of AWS cloud services, such as EC2, ECS, Lambda, S3, RDS/Aurora, DynamoDB, VPC, IAM, CloudWatch/CloudTrail, KMS, and Secrets Manager.
• Working knowledge of microservice architecture concepts and their practical application.
• Working knowledge of Linux server administration.
• Working knowledge of security/compliance principles and role-based access controls (RBAC).