Internal Sales Rep - Medical Devices/HCT

We are looking for a motivated and people-oriented professional to join our team as a Hearing Care Technician. This role offers an exciting opportunity to jumpstart your career in hearing healthcare, with a clearly defined path toward becoming a licensed Hearing Care Specialist. Ideal candidates bring strong backgrounds in sales, customer service, hospitality, or related fields, and are ready to apply these skills in a clinical setting. We provide comprehensive training, including mentorship and support for licensing requirements.

Responsibilities

• Conduct patient screenings, ear impressions, and hearing aid fittings.
• Assist with hearing aid adjustments, troubleshooting, and repairs.
• Provide personalized care and usage instructions to patients.
• Support sales and patient follow-up to build and maintain patient relationships.
• Collaborate with the Hearing Care Specialist to ensure patient needs are met and treatment plans are followed.
• Maintain patient records and manage administrative tasks related to patient care.

Requirements

• High school diploma or equivalent (required).
• Prior experience in sales, customer service, hospitality, or related fields.
• Interest in pursuing a career in hearing care, with a commitment to the licensing pathway.
• Proficiency in Microsoft Office and general computer skills.

Preferred Qualifications

• Previous experience in a healthcare or patient-focused role.
• Ability to manage a fast-paced environment with a friendly and professional demeanor.

Skills

• Sales Acumen: Comfortable with patient interactions, upselling, and guiding patients toward products and services suited to their needs.
• Customer Service Orientation: A dedication to creating positive patient experiences and building rapport with clients.
• Attention to Detail: Strong organizational skills to manage patient files, order supplies, and assist in accurate hearing aid fittings and adjustments.
• Team Collaboration: Ability to work closely with the Hearing Care Specialist and clinic staff to support patient outcomes.
• Problem-Solving Skills: Ability to troubleshoot patient concerns and resolve issues with hearing devices.

Benefits

• Pathway to Licensing: Comprehensive training and support for obtaining the Hearing Care Specialist license.
• Professional Development: Regular skill-building opportunities to advance in your career.
• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off.
• Employee discounts.