INTERNAL POSTING: Employer Tax Services (ETS) Specialist - Statewide

Job Responsibilities

• Establishes, validates, and reviews employer liability status.
• Performs account review for assigned work queue.
• Identifies discrepancies, non-compliance, and implements account updates.
• Reviews and processes submitted documents, including status reports and quarterly filings.
• Performs data entry and account maintenance of quarterly filings, wage amendments, and benefit work items.
• Provides employer technical assistance and encourages online filing.
• Maintains compliance with agency customer service etiquette and standard operating procedures.

About Us

Business is booming in South Carolina! Experts consistently rank our state as one of the best places to do business. Last year, over 8,000 new jobs were created and $9.12 billion in capital investment was attracted. Cities like Greenville, Charleston, Columbia, and Rock Hill are seeing a surge in entrepreneurship. Our hospitality industry is poised for growth as tourists discover the state’s natural beauty and accessibility. At the South Carolina Department of Employment and Workforce (DEW), we focus on connecting every job seeker with their next career opportunity. This position is open to current DEW employees only.

Job Description

This position reports to the Employer Tax Services (ETS) Department of the Unemployment Insurance (UI) Division in one of the five hubs across South Carolina. The ETS Specialist is responsible for ensuring employer compliance with state statutes and reporting requirements.

Minimum And Additional Requirements

• A bachelor's degree; OR a high school diploma with at least one year of experience in auditing, analysis, compliance or a similar field.
• Knowledge of laws and government regulations related to tax and agency policy and procedures and the ability to evaluate information to determine compliance.
• Ability to effectively communicate orally and in writing with individuals inside and outside of the organization, representing Employer Tax Services to customers.
• Position may require working evenings and weekends.

Preferred Qualifications

• A bachelor's degree and experience in auditing, analysis, compliance, or a similar field.

Other duties as required.

Additional Comments

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.