Internal Picking Team Leader

Primary Responsibility

Lead the operation of picking and preparing goods for collection and delivery.

List areas of daily and long-term responsibilities

• Lead the process of picking items for collection and delivery ensuring orders are correct.
• Communicate with Stock Control team for maintenance of accurate records.
• Ensure that goods are stored and picked at the agreed quantities, right temperature and intact packaging, free from damages, pest infestation.
• Ensure that freezer and chiller are running at the correct temperature and the integrity of products is maintained.
• Tour the warehouse regularly, talking to colleagues and customers to identify or resolve urgent issues
• Ensure security of the stock and warehouse environment
• Ensure there is effective communication amongst teams
• Attend and provide feedback in management meetings
• Identify strategies to implement cost reduction measures in activities of warehouse
• Cover for other supervisory roles within the Warehouse where necessary
• Deal with recruitment such as interviewing potential staff, selecting and offering jobs
• Maintain staff performance and conduct appraisals, performance reviews, and probationary meetings
• Manage employee relationship issues
• Set employee attendance and payments to the system accurately and on time
• Encourage and support employees to participate in the training
• Observe the results and provide feedback to contribute to the evaluation process
• Resolve health and safety, legal and security issues
• Ensure workplace and work equipment are safe for workers, visitors and contractors.
• Ensure that employees are trained on how to do their job and adhere to Health & Safety guidelines
• Ensure that accidents are investigated, and corrective actions taken to prevent recurrence.
• Ensure good housekeeping, and company properties are in good order. (Forklift trucks, racking, vehicles, freezer, computers, etc.)
• Report any damage of the company property to the relevant department
• Liaise with H&S/QA department on health and safety, food safety issues
• Provide feedback to enhance product performance and service delivery
• Seek to improve relations with regard to the provision of efficient communications to facilitate product development and issue management
• To ensure that the company internal/external customer care & equal opportunity policies are adhered to at all times.
• Ensure compliance with policies and procedures for Health & Safety
• Adhere to all company policies, procedures and business requirements
• Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the department and JJ Food Service goals.
• Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR)

Education

• 4 GCSE’s A-C including English and Mathematics or equivalent qualifications
• Relevant work experience will be considered

Physical Requirements

• Lifting: The job will involve manual handling (lifting or moving products or equipment). You will be provided with training to undertake manual handling safely, using the equipment provided where necessary.
• Physical requirements: pushing, pulling the trolley to carry the above items occasionally.
• Equipment: Pump trucks, forklifts, reach truck. You will be trained to use appropriate equipment depending on the load you are required to lift.

Skills

• Thorough product knowledge
• Strong team building capacity
• Excellent communication and 'people skills'
• Actively listen to others to understand their perspective and ensure continuous understanding regardless of communication channel or audience.
• Forklift licence is preferable