Internal Mortgage Loan Originator

About the role

Responsible for soliciting residential mortgages from various sources including realtors, builders, financial professionals, existing and potential new members; providing mortgage support to branches; producing high quality loans which meet SCU guidelines while providing exceptional member service.

Responsibilities

• Maintain up to date knowledge of SCU in-house and secondary market mortgage products and related regulations, policies and procedures.
• Quote current mortgage interest rates and provide closing cost information.
• Request and/or collect applicable documentation from each loan applicant and forward file to Mortgage Loan Processor within twenty-four hours of loan application.
• Maintain up to date knowledge of SCU product offerings and cross-sell the services of the Credit Union with each individual member, when applicable.
• Attend and participate in all meetings as required by management.
• Be available for mortgage appointments as needed at various branch locations.
• Always maintain a professional posture and positive attitude, to enhance member relations and enrich service delivery.

Requirements

• High school diploma or equivalent
• Minimum two years' experience in customer services or sales
• Working knowledge of personal computers

Benefits

• 11 paid holidays
• Competitive PTO
• 401(k) with employer match
• Medical, dental, vision, and life insurance
• Short-Term Disability, including maternity leave
• Tuition reimbursement program
• "Dress for your day" policy
• Career advancement opportunities
• Supportive, team-oriented culture